As a Front Desk Coordinator at the University of Maryland, I play a pivotal role in creating a secure, welcoming, and well-organized living environment for hundreds of students.My responsibilities include:Safeguarding Sensitive Information: I prioritize the confidentiality of personal and sensitive data to maintain a secure environment for all residents.Building Security: Managing access control and ensuring the safety of our community members.Exceptional Customer Service: Serving as the first point of contact for residents, offering assistance, addressing concerns, and creating a positive living experience.Administrative Efficiency: Handling check-ins, check-outs, and various administrative tasks with meticulous attention to detail.Effective Communication: Facilitating communication between residents, maintenance teams, and campus authorities to resolve issues promptly.Problem-Solving: Adapting to dynamic situations and finding innovative solutions to ensure residents' comfort.

Canvassed and phone-banked to increase voter turnout in the Virginia State ElectionsPracticed Crucial organizing skills and also practiced making "Hard Asks".Participated in Educational seminars focused on topics including the Civil Rights Movement, DC Statehood, Gerrymandering, and Women's Suffrage.

I strive to provide exceptional service, anticipate member needs, and deliver a memorable dining experience. With in-depth menu knowledge, collaborative teamwork, and a commitment to detail-oriented hospitality.