Customer Service Officer
CurrentMorning security proceduresOpening of Till, evening closing & balancing of TillCash handling - large cash amounts, withdrawals & depositsSales conversation course completedConsumer lending course completed (Credit cards & Personal Loans)Tier 2 Accreditation completedATM morning, evening and full balancing proceduresFollowing a wide range of policies & procedures that must be adhered to at all times Account opening, credit card applications, personal loan applicationsMultiple paperwork and administration dutiesMonthly & weekly S.M.A.R.T operations (back office & reporting)Sales & KPI’sAnswering inbound & outbound phone calls