Zackary Powell Email & Phone Number

Louisville, Oh, Us

- Provide Level 3 Application Support of multiple applications including but not limited to Actimize ActOne/KYC, NCR Aptra Passport, and Lexis Nexis Products. - Zenoss: created a dashboard for resource monitoring- SPLUNK: Authored custom search queries for alerting, incident creation, weekly reports, and dashboard creation for monitoring and support - Tableau: o I created dashboards that automated SQL report generation for other teams o I created a dashboard to identify common incident creations - SQL: Performance Tuning of existing queries to reduce resource usage on application databases; utilize complex queries to research transactions and validate applications - Mentored junior programmer analysts in programming techniques; provided guidance on troubleshooting complex issues- Utilized Agile/Scrum methodology for project management, participating in daily stand-ups, sprint planning, retrospectives

• Develop / implement SSRS & SSIS solutions• SQL Server 2012, 2016 support• Migration of reports from Access & Excel to SQL Server• Documentation of scripts, procedures, and processes • Customer Service & Troubleshooting scripts and reports o Including modifying and updating • Automation of reports and processes o Utilize SSIS and ACMS for automation based on report needs• Implemented and Adapted AGILE methodology for projects that I ownedo Created and regulated testing documentation and processes for Reports o Utilized Kanban board for Project lifecycle

Wadsworth, Ohio

Addressed and resolved potential issues by troubleshooting PKI solutions and delivering certificate management.Ensured cost/time saving by developing and delivering PowerShell script and automating pausing/resuming of alerts.

• Linux Administration – CentOS & Fedora• Shell Scripts – o Report that details space usage of tablespaces in the Production and Stage RAC databases. Gives MB & GB data. The report is embedded in email using HTML code. Scheduled to run daily using crono Password resets – emails user their new temporary password with instructions to change ito Modified other reports to embed the data in the email using HTML code in place of attachments• Processes majority of tickets submitted by application developers• On-call support and handled early morning code/package releases • Modified log script to print error messages when alerts are detected on databases instead of just sending a message that says, “check log” to emails. Now the email prints the error message which allows the dba-on-call to provide support faster. Ticket handling – running scripts for Application teams on Databases

Valley View, Oh

Provide technical support to clients and employees on a variety of applications, programs and equipment.

developing the mobile applications; iOS and Android projects

Associate'S Degree, General Studies, 3.5

Associate Of Science (A.S.), Application Development (Android)

Hvacr, Hvacr Certification

Certified HVACR technician EPA Universal Certification