Zackary Raif Williams Email & Phone Number

Orem, Utah, United States

• Working knowledge of various statistic programs: R, JASP, Jamovi, and Minitab.• Collected and analyzed data through statistical analysis—T-tests, ANOVAs, regressions, etc.—on NGOs to determine their effectiveness and give recommendations for improvement.• Presented research at an international conference.

Orem, Utah

Summers of 2016 - 2018• Led groups of up to 50 people on improvement projects.• Ran events and activities involving up to 600 staff and participants.• Oversaw a forth of the camp. • Ran flag ceremonies, campfire programs, trainings, and other things as needed. • Assisted in other areas of camp as needed.

While working at DoTerra I had a lot of wonderful experiences working with customers over the phone. After helping one individual I received this email from her, forwarded from HR:Hello,My name is _________, I had to cancel a doTerra LRP due to financial difficulties and your representative, Zackary W, was excellent beyond words. He offered to help me in finding a product within the value of my remaining points, and helped me delete the recurring auto ship thereafter. I work in customer service and very rarely do I encounter representatives who make the difference for the customer. This guy did, don't let him go, he's the reason I'll be coming back once things settle down for me, financially. He made what could have been an uncomfortable sales pitch a wondeful experience.Thanks,__________While I did not work at DoTerra for very long, this showed me how much of a good influence customer service centers could have.

Summer of 2011• Obtained a food handlers permit.• Was trained in Basic First Aid and CPR.Summer of 2012• Certified as a BSA Life Guard. • Certified in CPRO (professional CPR) as well as Basic First Aid.Summer of 2013• Managed up to 10 staff. • Oversaw the teaching of Swimming and Life Saving Merit Badges. • Certified as a BSA Life Guard. • Certified in CPRO (professional CPR) as well as Basic First Aid.