Zack Drum Email & Phone Number

Plano, Tx, Us

Plano, Tx, Us

Mckinney, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

Frisco, Texas, United States

Dallas/Fort Worth Area

Milwaukee, Wi

I started as a bartender in July,2013 in an extremely fast paced event/sports based bar and restaurant in downtown Milwaukee. That's right... brew city. Typical shifts consisted of working 10-16 hours bartending and serving tables in an establishment footsteps from the Bradley Center, Wisconsin Convention Center, several concert/theater venues, and in-house shuttle service to Miller Park,Lambeau Field, and Summerfest, the largest music festival in the world.In the summer of 2015 I was promoted to manager of this million dollar plus annual gross sales bar and restaurant. My responsibilities as Manager(5-10 employees) included running pre-shift meetings, counting individual cash drawers to verify accuracy,entering or correcting any discounts or voids, and running reports to verify end-of-day cash totals/sales.For the past three seasons during the summer months I operated and served a 75 person outside beer garden, that hosted private events and was open for normal service every weekend. My responsibilities also included office and social media work, offsite catering, and chaperoning tailgates for major sporting events including, the Milwaukee Brewers, Green Bay Packers, and various concerts.

Milwaukee,Wi

I worked as a server at a high-end steakhouse in downtown Milwaukee serving the city's upper echelon. With a two-person serving style I started out as a back server, with the duties of delivering each course of food in correct serving order and specification out of the kitchen, clearing and replacing dirty dishes and utensils inbetween each course, and selling and preparing desert, along with after dinner drinks. In less than six months I was promoted to front-server with the responsibilities of interacting directly with the customers from greeting to taking food and drink orders, presenting and decanting wine, replenishing drinks, and executing any requests. For the last year and a half at Mo's I played a pivotal role in the upstairs dining experience, in their three private dining rooms and cigar lounge. Hosting up to 100 person private party experiences ranged from intimate business meetings, cocktail events, pharmaceutical/business seminars, to serving wine dinners, professional athletes, and celebrities. A crucial task to ensuring customer satisfaction was communicating effectively with staff, such as the Banquet Manager and Chef. This two-way street of communication ensured proper set up of dining rooms and visually appealing appetizer stations, food order execution, collecting payments, and cleaning-up/re-setting of rooms for future engagements.

Milwaukee, Wi

The backbone of Milwaukee heritage in the heart of downtown Milwaukee, a 100+ year old German restaurant. New to Milwaukee and exploring German cuisine I started as a server at Maders, with a rich family history serving families, senior citizens, and tourist alike. The serving style was a moderate fine dining setting, duties included all the steps involved in the dining experience, greeting customers, taking drink and food orders, serving each course, serving and replenishing beverages, and handling payments. Along with in-house banquet and party serving in Maders 4 illustrious dining rooms, I also was on the offsite catering team that served weddings in multiple venues, large scale parties up to 7,500 people, festival work, and in summer,2012 I was part of a team of four who catered for the headliners of Summerfest, the largest festival in the world. For the duration of the 11 day festival I set up buffets to certain specifications, communicated effectively with the festival Food and Beverage Manager and headliner band's Manager, replenished food and drink, and served the crew and band for each headliner consisting of three meals each day.

Highland, Il

I worked part time as a banquet server setting up rooms up to specifications, serving sit-down dinners, setting up buffets, serving drinks, and breaking down buffet rooms with occasional deep cleaning and organizing. In-house banquets included weddings, auctions, award banquets, monthly board meetings, and seasonal serving on an outdoor patio bar.

Minot, Nd

At the age of 16 I started working at the food court on the military base that my father was stationed at. I started as a food service worker for Anthony's Pizza and Robin Hood Subs, my duties included opening and closing the space, preparing and cooking food, taking customer orders, receiving payments and giving correct change.After about a year I switched over to the Taco Bell with the same duties of a food service worker with different techniques tailored to the Yum brand. The last year I was the manager of the pizza and sub side of the food court. My added responsibilities included keeping monthly inventory records, stocking and organizing storage facilities, changing and updating advertising displays, counting cash drawers at end of day, safety training, and training new employees.

Sports Entertainment Management, Junior

Associate'S Degree, Business/Commerce, General

General Studies, Freshman

Collected 24 credits in General Studies

High School Diploma, General Studies

Activities and Societies: Played football, track, and was in business/marketing club.