I enjoy equipping leaders (people!) in mergers and acquisitions (M&A) and helping business turnarounds. As a management consultant who specializes in Lean Six Sigma (LSS) my biggest accomplishment is the leaders that we have initiated. Life is about relationships. Thousands of people - all ages – all ethnicities – equipped to see business through an entirely new lens. SO MANY PROMOTIONS. Those equipped with LSS advance in their careers.Aerospace, banking, chemicals, construction, apparel, oil and gas, printing, plastics, pulp and paper, rail, entertainment, automotive, website production, programming, food & beverage, healthcare, pharmaceuticals, and many other industries. Million-dollar equipment. Back-office transactions. Manufacturing. Supply chain. Where do I typically start? “Please complain about your business. What hurts?”My experience has taught me measurement. Keystrokes, window dialogue events in PCs, run speed of equipment, changeover time for an injection mold, GPM of chemicals, delays and wait times for customers, starts and stops of a machine, inventory days, color and type of rubber worms selling in a marina. Looseness, lubrication, contamination. So many funny stories: how many variations of white do you have? 65. Oral tradition does not work. It never has. If we can measure it, we can improve it. We typically measure time. Financial based metrics follow time-based metrics. Rarely do I find complex processes. Most often ‘interrupters’ can be solved with SIPOC and daily management. Define the owner, process (work) steps, and then ensure the inputs are ready before they are needed. Use visual signals, indicators & controls. Define a numerical operational definition and audit. Presto.The scientific method plan, do, check, adjust. String, cardboard, tape. Model, model, model. Always with teams. Always with data. Always failing fast. This allows us to find value add transforming steps. Models of hospital patient flow. Models of software screens. Models of fixturing & tooling. Models of EDI column headings. Models of manufacturing cells. Models of email in/out of work teams.Typically, clients ask us to build Lean management systems. We recommend (4) components: Enterprise alignment, develop scientists, process confirmation audits, and continuous results.Leaders. We teach energy leadership. Catabolic energy. Anabolic energy. Leaders using the most convenient energy for others to take action. The process we use is typically the same. Learn. Lead. Change (culture).Complain about your business to me!