Zaher Hazim, Mba Email & Phone Number

Dubai, Ae

Dubai, Dubai, Ae

• Leading comprehensive business transformations by assessing current operating models, developing future-state roadmaps, and recommending scalable platforms to meet evolving digital demands effectively.• Driving initiatives to optimize customer experiences through innovative digital solutions, including personalized mobile apps, websites, and advanced analytics for a tailored, seamless customer journey.• Leading complex mar-tech transformations involving data architecture, data lakes, and data warehouses, as well as the implementation of advanced Customer Data Platforms (CDPs) and marketing automation systems to empower data-driven decision-making.• Overseeing the selection, implementation, and optimization of digital platforms, from CMS and DAM to CRM, CDP, and eCommerce systems, ensuring each solution aligns with business goals.• Managing cloud infrastructure transformation on AWS, Microsoft Azure, and other platforms, enhancing security, scalability, and cost-efficiency to support robust, future-ready digital ecosystems.• Leading data engineering initiatives that integrate advanced analytics, enabling clients to leverage data for strategic insights and agile decision-making.• Attracting and developing top digital talent while building strategic partnerships with key vendors and stakeholders to enhance digital objectives and drive organizational success.• Leading Salesforce, Adobe, Optimizely, AWS, and Microsoft Azure practices, ensuring alignment with digital transformation goals.

Worldwide, Fr

• Developed comprehensive digital strategies and roadmaps for clients across the GCC, guiding C-suite executives in implementing transformative initiatives across diverse business lines.• Led the successful implementation of a loyalty engine for the Public Investment Fund (PIF) client, incorporating blockchain technology for secure and flexible token-based earning and redemption.• Directed the design of a future-state digital ecosystem for a membership program for a major automotive client, creating a scalable foundation to support evolving customer needs and industry trends.• Spearheaded transformative web initiatives for clients in the travel and hospitality sectors, modernizing platforms and ensuring a seamless, engaging user experience.• Attracted, developed, and retained a high-caliber digital talent pool, driving innovation, organizational agility, and digital transformation within client organizations.• Led initiatives to elevate customer experiences through digital channels, from mobile apps and websites to advanced personalization strategies, significantly improving engagement and satisfaction.• Oversaw budgets for digital transformation initiatives, ensuring effective allocation of resources for technology investments and talent acquisition to maximize ROI and drive sustainable growth.

New Canaan, Ct, Us

• Led multi-client mar-tech transformation programs, encompassing the design and deployment of data architecture, data lakes, and data warehouses. Spearheaded the integration of advanced analytics solutions, Customer Data Platforms (CDPs), and marketing automation systems to drive data-driven marketing and engagement.• Directed large-scale business transformation initiatives including ERP transformation for U.S.-based clients, focusing on operational efficiency, alignment with digital strategies, and the integration of leading-edge technologies. These initiatives fostered growth and positioned clients for sustained digital innovation.

Montréal, Québec, Ca

• Directed a world-class team of over 200+ skilled IT and digital professionals, driving delivery, modernization, and operations of enterprise solutions on a global scale, with a focus on quality and innovation.• Led the development, management, and modernization of business and digital solutions across multiple regions, ensuring seamless alignment with overarching business objectives and regional priorities.• Crafted and presented a comprehensive digital transformation strategy to executive leadership, positioning the organization for sustained growth through the development of essential digital products and capabilities for mid- and long-term success.• Spearheaded mission-critical projects, including e-commerce platforms, Oracle Cloud, SAP Ariba, advanced data management systems, and Product Information Management (PIM) implementations, driving operational excellence and digital advancement.• Cultivated valuable partnerships and established strong relationships with business leaders, ensuring digital services were delivered cost-effectively and in line with evolving business needs.

Montreal, Quebec, Ca

• Led a world-class IT and digital team of over 100 professionals. As a key member of the executive committee, provided leadership and strategic direction to ensure new digital capabilities aligned seamlessly with ALDO Group's business strategy.• Spearheaded transformative projects, including Business Intelligence & Data Analytics, POS system enhancements, e-commerce advancements, loyalty program integration, cloud migration, omni-channel experience upgrades, and the creation of a 360-degree consumer view, driving brand and channel innovation across the organization.• Crafted and implemented a strategic digital roadmap to propel ALDO Group’s technology-driven growth, operational efficiencies, and innovation over the long term, positioning the company as a leader in digital retail.• Negotiated and managed key vendor contracts to secure high-quality, cost-effective services, achieving significant savings while strengthening partnerships critical to digital transformation.• Delivered substantial cost reductions without sacrificing service quality, enhancing operational capabilities and driving efficiency throughout ALDO Group’s IT and digital infrastructure.

Montreal, Quebec, Ca

• Led the enterprise architecture practice across all business lines

➽ SUBJECT How to delight your consumer and build a C360 view.

Montréal-Est, Québec, Ca

• Spearheaded the organization’s digital transformation journey, providing strategic thought leadership and subject matter expertise across critical domains, including business, application, data, and technology architecture. Played a key role in driving innovation in cloud computing, mobile application implementation, and service-oriented architecture (SOA).

Montréal, Québec, Ca

➽ SUBJECT Building an effective digital transformation across all business lines.

Montréal, Qc, Ca

• Led the implementation of LaPresse+, a cutting-edge tablet platform for daily newspapers, successfully transitioning traditional print newsrooms into dynamic digital newsrooms.

• Developed and enforced IT and data strategies across multiple organizations, driving significant improvements in productivity, efficiency, and resource optimization across all departments.

Master Of Business Administration - Mba, Business Administration And Management, General

Master In Software Engineer, Computer Software Engineering