Zack Heath Email & Phone Number

I joined the automotive field in 2013 with an infinite desire to learn and grow more and more each day. Starting as an hourly lube-technician, I gained all of my certifications to become a recognized master technician, and then promoted to service advisor and assistant service manager where I can now thrive on being the face to my dealership. I take the opportunity to reach out to as many of our customers as possible to create a great experience for them, while building long-lasting relationships and retainable business for my service department. I take pride in pleasing every customer and maximizing every opportunity given with them. I enjoy working with and motivating my technicians and support staff to excel in work scheduling, prioritizing ours and our customers needs, and perfecting the service process to seamlessly deliver outstanding service to our clients and profit to our dealer. I enjoy working with other members of management to fine-tune and inject new ideas into the process to constantly improve our performance and efficiency, and take pride in sculpting our dealership’s service image and reputation to be the best in the area.I am proud to deliver my personality and skills as a team leader and motivator to better mold the organization. I believe it is very important to be a motivated individual, but to also motivate others around you so that everyone works not only in the same direction, but with equal passion to get there. While I may notate my abilities as an employee (i.e time management, ability to schedule for myself and a department, prompt delivery of services, providing value to customers, generating profit, cultivating new ideas) I boast only for providing satisfaction to both customer AND coworker; and I feel that is the most important amenity to being a successful assistant service manager.

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  Blue Ridge Community College

  Automotive Engineering Technology/Technician