Zack Higgins Email & Phone Number

Santa Barbara, Ca, Us

• Optimized server-side auction, reducing largest bidder’s timeout rate from 25% to ~0%.• Identified and eliminated potentially major vulnerabilities in client-facing portal.• Developed a robust credential management API, enhancing security by eliminating hardcoded credentials in the source code.• Created comprehensive documentation for the backend Go codebase, featuring detailed comments and supplementary resources designed to quickly familiarize newcomers to the code and explain design decisions.

Palo Alto, California, Us

• Created Python system to automatically request product reviews from 800+ customers weekly.• Developed hovering functionality for React image carousel to enhance user browsing experience.• Refactored site CSS to render responsively for full range of mobile, tablet, and desktop resolutions.

• Operated audio consoles and other signal processing units for up to 50 live events per year.• Troubleshooted technical issues before and during performances, including remotely.• Trained colleagues on the fundamentals of live sound reinforcement to increase team efficiency.• Communicated with artist management day of show to mitigate errors and maximize event success.

• Installed, maintained, and uninstalled technical equipment for concerts and other live events.• Troubleshooted technical issues with audio and lighting equipment before and during performances, including remotely.• Trained inexperienced crewmembers on safe and efficient operating procedures to develop team skills.

• Sat on a twenty member board of directors tasked with hosting entertainers and lecturers to perform at the University of California-Santa Barbara according to the preferences of a large, diverse student body.• Assembled, trained, and managed a paid production staff of 18 crewmembers to perform live event production duties.• Coordinated technical production for live performances, including communicating with performers’ teams and external production contractors to ensure successful live engagements.• Maintained equipment and researched improvements in technical production techniques and equipment.

Bachelor Of Science - Bs, Computer Science

Construction Technology