Zack Knotts Email & Phone Number

Dallas, Texas

• Educate participants on plan features and articulate retirement, tax, and legal issues
• Explanation of Mutual Fund Investment vehicles and portfolio options
• Execute mutual fund exchanges involving extensive calculations with numbers and percentages
• Leading efforts on Special Projects involving researching and locating participants
• Analyzing disbursements for fraudulent activity in advanced efforts to protect participant’s investments
• Train and mentor new representatives, monitoring and supervising their training while taking inbound calls

Shreveport, Louisiana

• Orchestrated the planning, organization, and implementation of 300+ catering events for up to 1000 people.
• Budgeted and forecasted profit margins to drive maximum revenues for catering events.
• Managed daily kitchen operations in an establishment generating over $1 million in food sales annually.
• Led and developed plan with the General Manager to reduce food costs and labor costs.
• Implementing new techniques designed to forecast food and labor usage and increase productivity.
• Provide an enhanced customer-centric culture that includes consistent guest service and food quality.

Youngsville, Louisiana

• Improved previous set-up plan by implementing new ideas and procedures to effectively operate the ballpark’s necessities while accomplishing more tasks in a shorter amount of time.
• Assist in proposals for Sports presentations by providing event information, pictures, etc.
• Assist with day-to-day activities within the operations department including making sales calls, selling merchandise to fans, updating rosters, and scoring baseball games.
• Coordinated internal and external marketing events; obtained budget approval, ensured event staffing, produced press releases, and organized vendor purchases.
• Work with Marketing & Sports leadership to execute tasks related to corporate marketing projects and sports marketing projects.
• Maintained accurate and thorough inventory of all food products and baseball memorabilia in Excel; keeping track of sales and P&L.

Shreveport, Louisiana

• Relay signals from coaches in the booth to the players on the field.
• Instruct individuals or groups in sports rules, game strategies, and performance principles, such asspecific ways of moving the body, hands, or feet, to achieve desired results.
• Delegated team preparations for travel and led necessary equipment and took charge of arrival set-up and preparation for games.
• Receive and store new equipment and distribute necessary equipment to players.
• Developed new guidelines and procedure handbook for future coaches and equipment managers.

Master Of Business Administration - Mba

Sports Administration, Sports Leadership

Sports Administration