Zack Madison Email & Phone Number

Minneapolis, Mn, Us

Brooklyn Park, Mn

Estimate, plan and design production strategies for packaging solutions in our rigid box/folding carton division. Manage projects ranging from point of purchase displays/packaging to medical device fulfillment solutions. Support sales staff by managing complex customer requirements including design, spec building, graphic coordination, production and shipping. Key Responsibilities: • Point person for sales staff and their customers for high priority/dollar amount projects.• Manage orders from start to finish by maintaining constant communication with customers, outside vendors, sales and all relevant departments involved in a particular project.• Facilitate Pre-Flight meetings for high profile, large dollar value or complex projects, to inform all departments on project scope, requirements and timelines.• Delegate and document all action items to specific personnel to insure project is on task.• Coordinate procurement of unique project materials and services for distinctive projects.• Manage inventories of packaging solutions for several medical device manufacturers, utilizing lean strategies and optimal transportation efficiencies.• Multiple “Star of the Day” award recipient for going above and beyond and impressing with high quality service provided to both internal and external customers.

Estimate, plan and design production strategies for packaging solutions in our rigid box/folding carton division. Manage projects ranging from point of purchase displays/packaging to medical device fulfillment solutions. Support sales staff by managing complex customer requirements including design, spec building, graphic coordination, production and shipping.

Minneapolis, Mn

Spurred growth through identifying unique client needs, offering 1-on-1 staff guidance and support, and consistently executing large, multi-stage hardwood flooring projects within aggressive timeframes. Provided detailed project estimates, capitalized on cost saving opportunities, and maintained up-to-the-minute knowledge of industry standards and practices. Provided outstanding daily operations management including scheduling 7 employees, rapidly addressing customer questions and concerns, and controlling logistics. Key Accomplishments:• Delivered major revenue gains through outstanding management of high-end general contracting projects including raw flooring installation and customized staining techniques, consistently executing on-time and within budget. • Enhanced team capabilities through targeted training on technical aspects of quality hardwood floor installation, repair and refinishing. • Maximized competitive edge through targeted evaluation and implementation of new business practices. • Applied industry expertise towards identifying cost efficiencies and upholding exemplary quality standards. • Ensured client satisfaction through implementing consultative approach to addressing unique needs, serving as Primary Point of Contact throughout all project phases, and resolving post-completion issues such as warranty fixes. • Promoted from Project Manager (1997-2000) as a result of outstanding contributions and successfully positioning operations towards long-term growth.

Eden Prairie, Mn

Liaised heavily with medical industry clients to deliver customized solutions in-line with short and long-term objectives. Negotiated agreements and offered crucial support through all system implementation phases. Recognized for marketing acumen and continuously expanding professional capabilities. Achieved top-tier client retention and satisfaction rates. Noted for far-ranging technical knowledge and expertise. Key Accomplishments:• Garnered outstanding results marketing physician practice management software system.• Assisted in training new clients on the system and offered ongoing technical support. • Coordinated employee and new client implementation scheduling.

Plymouth, Mn

Managed high volume of client queries and concerns, offering effective solutions and ensuring satisfaction. Collaborated with in-house staff and gained extensive knowledge of Prudential products and services. Maintained detailed records and submitted information into systems. Applied honed conflict resolution capabilities. Key Accomplishments:• Processed post-issue changes on in-force business for field offices.• Maintained and reconciled deposit suspense accounts.• Researched and reconciled system errors.• Underwrote and approved changes with minimal risk.

Bachelor Of Arts, Business Administration And Management, General

Business Administration, English

Mini Master Of Project Management, Mini Masters - Project Management

Project Management Mini Masters