I am a dynamic and strategic executive leader with extensive experience in driving organizational culture, aligning business operations with core values, and fostering a positive and inclusive work environment. With a proven track record in integrating strategic initiatives, leading high-performing teams, and enhancing organizational effectiveness, I excel in client relationship management, sales and revenue growth, and high-volume retail operations. Adept at developing and implementing people-centric strategies, I promote leadership development and ensure that values are aligned with businessobjectives. My skills in community engagement, program evaluation, and event coordination enable me to drive growth and innovation while maintaining a strong focus on ethical practices and employee engagement.
Iwest Companies
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Executive DirectorIwest Companies May 2020 - PresentIdaho Falls, Idaho, United StatesMajor Responsibilities;Oversee effective management and operations of all departments. Develop and implement strategies, policies, and procedures to achieve organizational goals and objectives. Provide visionary and strategic leadership to the organization, ensuring alignment with mission/values. Foster a culture of accountability, collaboration, and continuous improvement. Key Deliverables;• Led, coached, and developed senior management team while attracting, retaining, and motivating a diverse staff.• Evaluated effectiveness of programs, initiating changes as needed,enhancing outcomes and meeting community needs.• Fostered strong relationships with community leaders, partnerorganizations, government officials, and other key stakeholders.
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Custom Account ExecutiveYesco Aug 2018 - May 2020Salt Lake City, UtahMajor Responsibilities;Conducted regular check-ins with clients to assess satisfaction, gather feedback, and identify opportunities for improvement and growth. Served as the main point of contact for client inquiries, issues, and requests, ensuring timely and effective resolution. Key Deliverables;• Selected to open a new territory in Utah County and prospected, built, andmanaged a sales portfolio of 100+ clients.• Exceeded sales targets by an average of 5% and sold/led a $750K brandconversion to Alta Bank (formerly Bank of American Fork). -
Service Account ExecutiveYesco Sep 2017 - Aug 2018Salt Lake City, UtahUtah County Territory
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SalesRc Willey Oct 2015 - Sep 2017Draper, UtahEngaged with customers, providing a welcoming and professional shopping experience. Determined customer needs and preferences to recommend appropriate high-end appliances and televisions.Demonstrated product features and benefits, tailoring presentations to individual customer requirements. Stayed informed about industry trends, new product releases, and competitive offerings.Key Deliverables;• Developed a portfolio of 100+ clients and met or exceeded sales targetsyear over year.• Excelled in relationship building, ensuring 30% repeat businessconsistently. -
Area DirectorN2 Publishing Jan 2015 - Oct 2015South Jordan, UtahMajor Responsibilities;Collaborated with residents to develop monthly content for all articles and features in the magazine.Conducted cold calls to over 100 new clients per week. Procured advertising partners for high-end affluent neighborhood magazines at N2 Publishing, a top Inc. magazine-rated company for four consecutive years.Key Deliverables;• Planned and organized monthly events, including restaurant reviews andblock parties in collaboration with residents.• Created and managed a leads list of over 2K prospective businesses. -
Gallery/District LeaderRestoration Hardware Aug 2003 - Dec 2014Salt Lake City, Utah/Denver, CoMajor Responsibilities;Oversaw all aspects of an $8M per year store, including people development, hiring, training, payroll, operations, loss prevention, P&L, sales growth, and strategy. Scheduled staff shifts, managed timekeeping, and handled staffing issues to maintain smooth gallery operations.Led a territory of eight galleries, generating a combined $50M+ in volume.Key Deliverables;• Received “People Award,” RH’s highest honor and managed seven galleryclosing projects and four offsite warehouse closing projects.• Directed an area of eight stores across five states and two territories,achieving annual sales exceeding $50M. -
Assistant General ManagerMedia Play (A Best Buy Company) 1993 - 2003Orem, UtPeople Development, Operational controls, P&L, Inventory, Driving Sales, Scheduling, Hiring
Zack Westphal Skills
Zack Westphal Education Details
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Business Administration And Management, General -
Photography
Frequently Asked Questions about Zack Westphal
What company does Zack Westphal work for?
Zack Westphal works for Iwest Companies
What is Zack Westphal's role at the current company?
Zack Westphal's current role is People Management; Strategic Planning & Execution; Team Building &Leadership; Culture & Values Creation; Performance Management; ChangeManagement; Continuous Improvement; Organizational Development.
What schools did Zack Westphal attend?
Zack Westphal attended Western Governors University, Utah Valley University.
What are some of Zack Westphal's interests?
Zack Westphal has interest in Education, Arts And Culture.
What skills is Zack Westphal known for?
Zack Westphal has skills like Leadership, Customer Service, Merchandising, Store Management, Retail, Visual Merchandising, Inventory Management, Sales, Hiring, Training, People Development, Team Building.
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