Zack Whiting Email & Phone Number

- Established relationships with key stakeholders, including vendors and partners, to facilitate successful projects. - Collaborated with the product team for design and strategy to best serve our customer base. - Developed customized solutions for clients, tailoring software to fit their unique business processes. - Developed and continuously improved SOP’s including data gathering, project management and communications. - Owned and managed each implementation project from start to finish. - Conducted product demos to perspective customers during the sales cycle.

- Managed each project and owned the process from beginning to completion. - Collaborated with other teams to develop innovative solutions for complex problems. - Consulted with each customer to ensure the optimal solution was achieved to fit their needs. - Created custom documentation to leave with the customer for their software use needs.

Oklahoma

- Managed logistics for special projects including oversized and over-weight loads. - Implemented a custom-built software solution. - Developed knowledge, scalable processes and documentation while pioneering a pilot for a new line of business. - Continuously improved teams and processes within the 3PL account including hiring, coaching, and training. - Maintained relationships with carriers and negotiated contracts to secure best rates and service levels. - Conducted RFPs on behalf of our customer in multiple business units. - Owned and managed various programs/projects.

Oklahoma City, Oklahoma Area

- Managed day-to-day business operations, including hiring, training, team member development, and resolving operational obstacles. - Owned and managed the P&L. - Supervised staff members, providing guidance and support to enhance work performance. - Monitored inventory levels of supplies and materials, placing orders to avoid shortages or delays in service provision.

Enid, Oklahoma, United States

- Worked with clients to achieve their desired goals.

Enid, Oklahoma, United States

- Contributed to the physical setup and inauguration of a newly constructed facility. - Managed a team of 3 to 15 individuals, many of whom did not speak English as their first language or at all.

- Increased throughput of the building to more than double, almost tripling its intended capacity.

Enid, Oklahoma, United States

- During my college tenure, I worked as a delivery driver for both FedEx Ground and FedEx Home Delivery.