• Installed, setup, and trained on financial equipment such as cash recyclers, coin machines, and ATM’s.• Conducted onsite troubleshooting and repair of financial equipment, ensuring continued functionality.• Performed preventative maintenance to avoid potential future issues.

• Maintained computers and loaded their operating system, efficiently updating software and drivers.• Conducted hardware troubleshooting for various devices including computers, cell phones, tablets, and gaming consoles.• Configured cell phone/tablet upgrades and software, as well as repaired/replaced hardware components.

• Leveraged technical expertise to resolve customer cell phone, tablet, service, or billing issues/concerns.• Utilized mobile developer sites for advanced technical support, ensuring optimal resolutions.• Collaborated with cross-functional departments for timely issue resolution.

• Web content manager for the church’s website. • Manage and operate the soundboard with the ability to adjust to rapid changes.• Work closely with production teams and musicians to ensure optimal quality is delivered for live events. Make adjustments as needed to obtain the highest sound and visual quality.

• Onsite technical support for time recording software.• Maintain, update, and optimize company tablets.• Managed tight deadline projects to ensure timely delivery to customers.• Retrofit: 2x4 fixtures, 2x2 fixtures, & 8ft strip fixtures• Convert: 4x2 fixtures, 2x2 fixtures, & 8ft. strip fixtures• Install high bays and low bays. (CM4, CM6, CM8, & CM10)• Work off of A-frame ladders, scissor lifts, and articulating lifts.

• Web content manager for company’s website.• Technical equipment trainer and support for external audio/visual experts.• Work closely with production teams and musicians to ensure optimal quality is delivered for live events. Make adjustments as needed to obtain the highest sound and visual quality.• Record, edit, and marketed videos using Adobe Premiere Pro CS6.

• Operate and maintain food/drink/ice cream equipment.• Maintain order integrity while keeping an accurate cash drawer.• Stocking, cleaning, food preparation, & customer service.