Zachary Liu Email & Phone Number

-Compare and evaluate LLM model responses-Identify and articulate improvements based on key criteria (e.g. Accuracy, Style, etc..)-Provide user context and critique justification to facilitate Engineering review

● Spearheaded cross-functional collaboration across dispersed team members spanning multiple time zones, ensuring comprehensive deal support across all regions ● Delivered tailored presentations for C-level audiences through thoughtful storytelling, professionally crafted presentations materials, and calmly handling any objections ● Championed innovation and influenced product roadmap by routinely collaborating with Engineering members, engaging in regular discussions on customer use-cases, and proactively recommending product enhancements

Kirkland, Washington, United States

● Managed pivotal customer communications throughout the business cycle, collaborating cross-functionally with internal teams to drive sales initiatives resulting in successful closure of deals exceeding $1 million in revenue ● Diplomatically engaged clients on-site, creating personalized presentations featuring interactive Q&A sessions crafted to audiences of varying sizes, from individual stakeholders to gatherings exceeding 100 participants ● Developed educational and promotional product media, including for Machine Learning products leveraging historical sales data to generate 'smart' quotas and territories for Sales organizations

Dublin, Ca

● Served as primary point of contact for 'at-risk' high-value customers. No accounts assigned churned, and multiple customers were willing to pay 100k/year for the dedicated support in 1 year ● Organized and refined critical, time-sensitive organization communications such as Outage Alerts, Scheduled Maintenance, and Product News ● Held monthly educational training calls, frequently having 100+ participants, to help improve user knowledge, answer FAQs, and grow media content

● Managed inventory of spectacle lenses and contact lenses by ordering and stocking products● Assisted in eye-wear fabrication including lens installation, creation, and repairs

Pleasanton, Ca

● Required extensive patient interaction in order to asses patient health via detailed pretesting ● Performed key administrative tasks in managing doctors’ schedules and booking appointments

● Managed scheduling of work times for a team of referees and reporting for each game● Utilized calm and decisive leadership when coaches or fans became emotionally volatile● Organized and conducted camps to help train new referees

Bachelor Of Science (B.S.), Finance

Bachelor Of Science, Finance - Computer Information