Zachary Liu

Zachary Liu Email and Phone Number

Solutions Engineer - Bridging the gap between product functionality and business value through technical understanding and articulate communication @ SAP
germany
Zachary Liu's Location
Kirkland, Washington, United States, United States
Zachary Liu's Contact Details

Zachary Liu personal email

n/a
About Zachary Liu

Solutions Engineer and Technology professional with 12+ years experience using software to drive value by solving Enterprise-grade problems. I have architected, built, and demonstrated various technologies to C-level audiences across a multitude of industries and generated multi-millions in revenue. I have coordinated cross-functionally with multiple global teams from Engineering, Product, Sales, and more to complete RFP's, improve customer success, and drive product innovation.

Zachary Liu's Current Company Details
SAP

Sap

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Solutions Engineer - Bridging the gap between product functionality and business value through technical understanding and articulate communication
germany
Website:
sap.com
Employees:
114326
Zachary Liu Work Experience Details
  • Sap
    Solution Advisor
    Sap Sep 2024 - Present
  • Outlier
    Ai Prompt And Model Evaluator
    Outlier Apr 2024 - Sep 2024
    -Compare and evaluate LLM model responses-Identify and articulate improvements based on key criteria (e.g. Accuracy, Style, etc..)-Provide user context and critique justification to facilitate Engineering review
  • Extole
    Solutions Engineering Manager
    Extole Jan 2022 - Sep 2022
    ● Spearheaded cross-functional collaboration across dispersed team members spanning multiple time zones, ensuring comprehensive deal support across all regions ● Delivered tailored presentations for C-level audiences through thoughtful storytelling, professionally crafted presentations materials, and calmly handling any objections ● Championed innovation and influenced product roadmap by routinely collaborating with Engineering members, engaging in regular discussions on customer use-cases, and proactively recommending product enhancements
  • Extole
    Sr. Solutions Engineer
    Extole Aug 2021 - Dec 2021
    Kirkland, Washington, United States
  • Sap
    Solutions Engineer - Commissions
    Sap Apr 2018 - Aug 2021
    ● Managed pivotal customer communications throughout the business cycle, collaborating cross-functionally with internal teams to drive sales initiatives resulting in successful closure of deals exceeding $1 million in revenue ● Diplomatically engaged clients on-site, creating personalized presentations featuring interactive Q&A sessions crafted to audiences of varying sizes, from individual stakeholders to gatherings exceeding 100 participants ● Developed educational and promotional product media, including for Machine Learning products leveraging historical sales data to generate 'smart' quotas and territories for Sales organizations
  • Sap
    Technical Support Engineer
    Sap May 2016 - Apr 2018
    Dublin, Ca
    ● Served as primary point of contact for 'at-risk' high-value customers. No accounts assigned churned, and multiple customers were willing to pay 100k/year for the dedicated support in 1 year ● Organized and refined critical, time-sensitive organization communications such as Outage Alerts, Scheduled Maintenance, and Product News ● Held monthly educational training calls, frequently having 100+ participants, to help improve user knowledge, answer FAQs, and grow media content
  • Foothill Optometric Group
    Technician Assistant
    Foothill Optometric Group Jan 2012 - Apr 2016
    ● Managed inventory of spectacle lenses and contact lenses by ordering and stocking products● Assisted in eye-wear fabrication including lens installation, creation, and repairs
  • Foothill Optometric Group
    Front Office Assistant
    Foothill Optometric Group Jan 2008 - Apr 2012
    Pleasanton, Ca
    ● Required extensive patient interaction in order to asses patient health via detailed pretesting ● Performed key administrative tasks in managing doctors’ schedules and booking appointments
  • City Of Pleasanton
    Basketball Referee/Court Manager
    City Of Pleasanton 2008 - 2012
    ● Managed scheduling of work times for a team of referees and reporting for each game● Utilized calm and decisive leadership when coaches or fans became emotionally volatile● Organized and conducted camps to help train new referees

Zachary Liu Skills

Public Speaking Microsoft Office Teamwork Powerpoint Research Microsoft Excel Customer Service Microsoft Word Leadership Analytics

Zachary Liu Education Details

Frequently Asked Questions about Zachary Liu

What company does Zachary Liu work for?

Zachary Liu works for Sap

What is Zachary Liu's role at the current company?

Zachary Liu's current role is Solutions Engineer - Bridging the gap between product functionality and business value through technical understanding and articulate communication.

What is Zachary Liu's email address?

Zachary Liu's email address is zl****@****oud.com

What schools did Zachary Liu attend?

Zachary Liu attended Azusa Pacific University, Azusa Pacific University.

What skills is Zachary Liu known for?

Zachary Liu has skills like Public Speaking, Microsoft Office, Teamwork, Powerpoint, Research, Microsoft Excel, Customer Service, Microsoft Word, Leadership, Analytics.

Who are Zachary Liu's colleagues?

Zachary Liu's colleagues are Sandhya Pullareddygari, Jen Bates, Joshua Gamboa, Carlos Espinoza, Vedhasree K, Marian Schleidt, Kiran Kakinada.

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