Zafar Haq Email and Phone Number

• Led a global team comprising 35 software engineers, senior managers, and architects, overseeing a $5 million annual budget.• Led the development of critical business applications in a highly regulated AWS environment, resulting in over $20M in new revenues and cost savings.• Led the creation of Data Hygiene and Identity Matching services, pivotal for enterprise-wide operations, powering TruIQ solutions supporting 70M transactions daily with SLA of 10ms.• Guided teams to adopt an ‘automation first’ strategy, utilizing JUnit, RestAssured and JMeter for comprehensive unit, functional and performance testing, achieving rigorous performance standards and accelerating feature delivery by 40%.• Proactively identified and mitigated risks throughout the software development lifecycle, leading to the successful delivery of 12 projects. This achievement contributed to a notable 30% increase in customer satisfaction ratings.• Developed and executed strategic plans in collaboration with product managers, project managers, solution architects and stakeholders to align software development with overall business objectives, utilizing key metrics such as time-to-market, release frequency, feature adoption, defect rate, and system uptime while defining project requirements, priorities, and timelines.• Collaborated with the Chief Security Architect to integrate new services into the platform, ensuring adherence to security protocols such as design review, static code analysis, dynamic application security testing (DAST), and penetration testing.• Conducted presentations to C-suite executives demonstrating progress towards business objectives, highlighting achievements and contributions of the team, and providing insights into new business functionality and future roadmap during company-wide presentations.• Conducted performance evaluations to assess individual and team contributions, providing constructive feedback and identifying areas for growth and development.

• Led the development of ShopperTrak’s analytics retail intelligence product by building several Java applications on GCP to collect, process and report data from 350K IoT devices performing people counting via overhead stereoscopic cameras in retail stores and malls worldwide.• Implemented an event-driven architecture to stream and process 200M real-time events from devices utilizing RabbitMQ, MQTT protocol, Spring Boot, Spring Cloud and Cassandra DB, to capture store traffic and real-time occupancy events, resulting in new revenues of $10M.• Proposed and spearheaded the migration of over 80 applications to Google Kubernetes Engine with Docker, resulting in a cost reduction of $1M, annually. This initiative significantly improved system availability and scalability, achieving a customer SLA of 99.99% uptime.• Proposed strategic direction to optimize data acquisition and processing from IoT devices across the Sensormatic group, including ShopperTrak, Loss Prevention, and Inventory divisions. This initiative supported growth objectives while also generating cost savings exceeding $1M utilizing Google products such as Google’s IoT platform, Dataflow, BigTable, BigQuery and Looker BI.• Led the development of an automated return kiosk project utilizing Python, Flask, OCR (Optical Character Recognition), and Inception v2 image classification model, enabling seamless item returns through video interaction and machine learning, contributing to the realization of a futuristic retail store concept.• Established a Center of Excellence in technology with the strategic objective of aligning the Continuous Integration/Continuous Delivery (CI/CD) framework with the DevSecOps paradigm.• Assisted the VP of Technology and Product team to guide executive decisions regarding the future of legacy products.• Defined best practices and continuously improved development and QA processes.• Organized the company’s annual “hackathon” events to promote collaboration and innovation.

Lead Software Engineer, 2014-2017Senior Software Engineer, 2009-2014Software Engineer, 2003-2009• Designed and developed in-house IoT platform 'Single Site Connectivity' using Java server sockets to acquire daily data from people counting devices. This platform addresses security vulnerabilities inherent in the legacy system, eliminating the need for customers to open network access across all retail stores. The new model integrated seamlessly with ShopperTrak and increased operations efficiency by 200% resulting in savings of $500k, annually.• Proposed and implemented Microservices Architecture by building loosely coupled and independently deployable RESTful services for processing and managing daily data acquired from people counting devices using Java, Spring Boot, Spring Cloud, Spring Admin and Swagger deployed on to AWS and Google Cloud Platform.• Recommended and assisted QA teams to adopt ‘automation first’ strategy to significantly reduce time spent on QA activities by 60%.• Developed Operations Portal UI application to manage remote devices, analyze people counter data, and maintain reference data and user accounts, using Java, JavaScript, JQuery and Spring Framework.• Re-wrote traffic reporting platform ‘Insights’ using open-source technologies such as Java, Spring Framework, Jasper Reports, Quartz Scheduler, and JBoss application server to reduce cost by $100k.• Led integration and development efforts during company acquisitions.