A graduate with 14 years experience in retail in,Driving customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.Ensuring strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory.Hiring, training, developing, and supervising staff.Providing staff with feedback, coaching, and performance evaluations.Coordinating daily staffing and staffing schedules.Ensuring the store complies with outlined safety policies and procedures, as well as state and local health regulations.Performing administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing, and submitting reports, and monitoring sales receipts and cash.Monitoring stock and inventory and performing quality assurance of merchandise on a regular basis.
Listed skills include Customer Service, Retail, Teamwork, Management, and 6 others.