Nikola Z. Email & Phone Number

• Foreign payments and order flow overseightPayment gateway:• Examination of customer payments• Execution of returns as necessary• Rigorous analysis of invoices to ensure accuracy and complianceReports analysis:• Extraction of valuable insights from reports to inform strategic decision-makingRisk management:• Payment fraud handlingClaims processing:• Handling claims with courier companies for damaged products during transit• Thorough documentation and communication with relevant stakeholders - courier companies, customer care agents, warehouse out/inboundBusiness process modeling

Košice, Kosice, Slovakia

Kosice, Slovakia

- Accounting of contractor and purchaser invoices and bank transactions in Axapta- Accounting of bank statements in Navision- Documents archivation in SAP- Office agenda: communication with HR, managing post matters and office supplies

Prague, Czechia

- Czech VAT registration of Amazon companies and sole traders established abroad- Generation of VAT Returns and VAT Control Statements - Providing information between the Tax authority and our clients in EnglishMy agenda: managing meetings and supervision of client's penalty notices from Tax Authority

Košice, Kosice, Slovakia

- Communication with customers, advise on product selection- Insuring product transferring and courier services- The goods pricing and merchandising

Košice, Kosice, Slovakia

- Administration and IT help- Onboarding of newcomers- Making Minutes of meeting and managing fulfillment of given tasks- English-Slovak translation for technical staff

Bachelor'S Degree, Economics

Education record