Reorg acquired Debt Explained as part of an international expansion.

I am part of the Vodafone central group operational unit where I provide expert-level design, delivery, and support to the platform within an Agile framework. Ranging from physical expansions all the way through setting up VNF tenants in our private cloud.• Working for Vodafone as a level 3 system engineer.• Define & deploy detailed HW configuration (e.g. HP, Dell);• HW profiles and network mappings;• Deploy ESXi, Platform Service Controller (PSC) and vCenters, configure clusters, configure Linux, AD, and Windows/MSSQL support components;• Monitoring and administering the Vodafone's clouds for clients with custom solutions based on VMware technologies.• Deploy and configure vCloud;• Deployment of core NFVi platform;• Design and Deploy Internal NSX and Network components (VxLANs, Network Controllers) for core NFVi platform;• Operating System hardening based on agreed procedure;• New tenant provisioning with associated tasks (i.e. rollout of VMs from OVFs)- Participating/performing in root cause analysis for significant problems and suggesting clear recommendations for improvements.• Working with Project Managers to coordinate and plan project tasks and resources.• Participate in a rotating On-Call coverage for after-hours and weekend support.

• Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues, Defect Management by Logging and Tracking bugs during execution• Regular regression testing across the platform• Use the right browser tools and plug-in to test thoroughly and help investigate issues• Maintain a cross-browser/device test coverage• Contribute to sprint planning• Risks flagging• Bug reporting and bug management• Design test cases and test scenarios• Create automation test cases for regression testing• Conduct Manual and Functional Testing• Test the end user condition simulation such as throttling, poor 3g connections, packet loss, etc• Exposure to an Agile working environment• Work with the legal team to continuous improve the workflow and add new features

• Troubleshoot AD (DNS, Group Policy, etc) and Exchange issues on different versions• Worked with external vendors and service providers to achieve fault resolution• Delivered timely resolution to incoming faults • Managed faults through their entire lifecycle from the first point of contact through to resolution keeping the customer informed of progress• Created, installed and configured the virtual machines with the requested information in the VMware• Troubleshoot issues in the DaaS environments of the customers• Installed and patched the customers' servers on a monthly basis agreement

• Created, installed and configured the virtual infrastructure that hosts the new virtual servers for necessary applications and associated components• Integrated system solutions into the customer’s environment• Conducted system performance testing• Provided technical support to customers • ICA Client management and troubleshooting• Application\Desktop support (Windows server 2k8/2k12 and Windows 7/8)• Provided network support for different IT projects• Responded to inquiries and calls for assistance from system users

Responsibilities:• Photoshop (web design, banner design, etc)• Google Analytics, • Link Building, • Content creation for websites, • Key word research, • Website optimisation, • Network support