Zahari Kamal Zakaria Email and Phone Number
Zahari Kamal Zakaria work email
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Zahari Kamal Zakaria personal email
I'm a Certified Project Management Professional, PMP®, with over 30 years of working experience within the Corporate and Government Sector. I have successfully delivered many strategic and operational transformation projects related to the ICT, Education, and Transport industry that provide values and benefits to various stakeholders - organisations, community, and the nation.As Head of Technology of LeapEd Services, I had implemented key digital ICT initiatives such as ERP, HRMS, Knowledge Management, Corporate Dashboard, Corporate Website with E-Commerce features and CRM; maintains/supports ICT infrastructure/application with 99.9% system uptime and provide helpdesk services to all stakeholders.With Land Public Transport Commission (SPAD), I had led the implementation of the State Office Blueprint project that enhance accessibility and improve services to the general public; and successfully set up 13 branches nationwide within two years. I was also involved in setting up the governance structure, KPIs target, SOPs standardization, operational guidelines, and monitoring branches' performance to ensure customer service delivery at the highest quality standards based on agreed KPIs.In my attachment with MSC Technology Centre, I had participated in various consulting projects under MSC Malaysia Flagship applications (eGovernment, SmartCard, Smart School), has contributed towards business expansion to the Middle East countries such as United Arab Emirates, Bahrain, Lebanon, Saudi Arabia, Iran & Syria and managed consulting services project in Syria and Saudi Arabia.I had also led the business development team, managed the project, provided project support, delivered ICT solutions to the public and private sectors, and developed a Geographical Information Systems (GIS) application in my attachment with Ramgate Systems Sdn. Bhd for eight years. I'm a hands-on person, dependable, collaborative, fast learner, team player with good interpersonal and time management skills.I'm actively very keen to involve, contribute and drive organisation with the upcoming challenges to achieve tremendous success. Appreciate it if you can contact me/pm me personally at +60123112464 or email me at zkamalz@gmail.com if you have an excellent work opportunity for me based on my skills and experience.
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Head Of Consulting And Project DeliveryStrato Solutions Sdn BhdKuala Lumpur, My
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Head Of Consulting And Project DeliveryStrato Solutions Sdn Bhd Sep 2021 - PresentDamansara, Selangor, Malaysia- Drives the execution of projects, partners, and collaborates with other teams on related deliverables, and leverages others in relevant work streams.- Facilitate the building of a performance-driven organization by setting SMART objectives,constantly reviewing the dept's and individual performance against these objectives and providingthe appropriate support, motivation, and guidance to staff - Establish and monitor people performance across the division in both management skills and technical expertise to ensure the capability and competency are aligned to overall business goals and expectations- Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectations guided by the Service Level Agreement, efficiency/accuracy standards, and good business processes/ judgment. -
Senior ConsultantRapit Consulting Apr 2021 - Aug 2021Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia- Collaborate with a team of technical, partner, and consulting resources- Engage with internal and external stakeholders on business planning.- Contribute to the development of sales proposal and ongoing key contracts with partners and customers as well as make recommendations on commercial viability to secure profitable and sustainable business opportunities. -
Head Of Technology, Corporate Services DivisionLeaped Services Dec 2018 - Dec 2020Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia• Designed, developed, and implemented ICT initiatives that align with the company’s business strategy, improve operational efficiency and deliver value from technology investment. • Directed creation & implementation of Technology Blueprint (2019 - 2021), reflecting the business objectives, technology requirement, up-skilling program, implementation cost and timeline.• Providing oversight to all ICT infrastructure (on-premise & cloud based) & applications, assuring availability of services, based on agreed SLA; and drive all aspect of Technology Help Desk support.• Engaged in monitoring project performance, project risks/issues, implementing change management plan and ensuring regular management engagement. -
Head/Senior Manager - Licensing & State Operations DivisionSuruhanjaya Pengangkutan Awam Darat Mar 2011 - Dec 2018Kuala Lumpur, Malaysia- Led the project to develop/implement the growth Blueprint of State Office, establish branch office nationwide, and execute the stakeholder engagement plan, promoting SPAD.- Drove team development tasks, including training/coaching and enabling the team to deliver efficient and effective services, to the public.- Monitored branch office performance (counter & customer service, licensing processing, revenue collection, administration, ICT support), ensuring delivery of corporate services.- Developed & maintained a strong relationship with stakeholders (government agencies, industry players, NGOs and associations and the general public), at various meeting/forum/field visits.- Implement key industry initiatives with collaboration across business unit: School Bus Insurance Scheme, Taxi Industry Transformation Program and Stage Bus Service Transformation (Go-KL, MyBas).- Executed Operator Licensing systems project, as a Project Leader, to provide services like on-line licensing and permit application, driver registration, complaint and enforcement management access to transport operator, the general public, government agencies and employee.- Led the critical Business Process Improvement Project, involving analysis, re-design, simplification and streamlining of existing business processes. - Directed the development of operations & licensing management framework, process design, SOP and Guidelines to ensure standardization, across all offices, achieving greater operational efficiency and productivity.- Defined Key Performance Indicators, following best practices to improve operation efficiency, while performed risk & compliance program to promote risk management and compliance culture within the team. -
Consulting Manager/Senior ConsultantMsc Technology Centre Sdn. Bhd.(Subsidiary Of Multimedia Development Corporation Sdn Bhd) May 2000 - Feb 2011Cyberjaya• Drove all expect of business development with ICT Solution providers • Established thoughtful and provocative marketing strategies, creative briefs, and branding ideas to market E-Government /Strategy/ICT Consultancy services to targeted government agencies in Malaysia, and Middle East countries (Bahrain, Syria, Saudi Arabia, Lebanon, United Arab Emirates)• Participated in MSC Malaysia flagship projects (E-Government, Smart School, and Smart Card (MYKAD)) that involved collaboration with multi-vendors, multi-solutions and a multi-disciplinary team from local and international players including leading consulting firms/ICT firm such Booz Allen Hamilton, McKinsey, PWC, Accenture, BCG, IBM, Sun & HP• Secured major consultancy contracts and participated in consultancy projects such as:Agriculture Flagship Program, Ministry of Agriculture, Malaysia; ICT Blueprint for Iskandar Malaysia, IRDA; Strategic ICT Plan, Min. of Education; Project Management and Consultancy Services for National Rollout of (MYKAD) Project & Strategic Study of Al Madinah Al-Munawarah, Kingdom of Saudi Arabia
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Unit Head & Senior Gis SpecialistRamgate Systems Sdn. Bhd. (It Subsidiary Of Drb-Hicom Group) Jan 1994 - Apr 2000Ampang Point, SelangorBusiness Development roles• Led, managed and developed a team of technical (pre-sales & post-sales) in providing ICT solutions to customer in selected government market (Federal/State/Local government, universities) and within DRB HICOM Group of Companies• Led and prepared proposals, working papers, presentation for potential clients together with the Business Development Team • Spearhead the company’s bidding for MSC’s Flagship Applications Projects (Electronic Government) in partnership with local and foreign consultancy firm (such as Booz Allen Hamilton, McKinsey, E&Y) Technical Support roles• Developed an integrated solution for planning and land administration systems based on Geographical Information Systems (GIS) technology• Trained the clients in implementing the GIS solution including project planning, methodology, processes, database/system design, data capture, analysis and data presentation• Prepared user requirement studies, database design report, technical report, progress report and user manual documentation for the client• Applied testing knowledge to develop user acceptance criteria, testing activities, and integration schedule, to ensure all changes and new functionalities added to the new systemStrategic Achievements:• Successfully developed customised GIS application using Genasys product from Australia, and MapInfo from USA • Solution accepted and implemented in State Government (Perak, Perlis, Malacca) and City council (Ipoh, Subang Jaya, Shah Alam, Taiping, Kerian and Petaling Jaya) within 2 years • Secured the Electronic Delivery of Driver & Vehicle Registration, Licensing and Summons Services, Utility Bill Payments and Ministry of Health On-line Information project (MSC EG Project) from MAMPU under Build Operate Own model. Project implemented by MyEG Sdn. Bhd.
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Gis System EngineerRimman International Sdn. Bhd. (Akz Group) Jan 1992 - Dec 1993Petaling Jaya, Selangor, Malaysia• Responsible for assisting in account management, application development and project execution in GIS application (MapInfo) and data conversion services• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
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Geographic Information System SpecialistBrisbane City Council Jul 1990 - Apr 1991Brisbane, AustraliaResponsible for data validation and quality assurance for the Digital Cadastral Database Project undertaken together with Quensland’s Department of Land and Valuation Department.
Zahari Kamal Zakaria Skills
Zahari Kamal Zakaria Education Details
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South Australia Matriculation -
Bangsar High School, Kuala Lumpur1
Frequently Asked Questions about Zahari Kamal Zakaria
What company does Zahari Kamal Zakaria work for?
Zahari Kamal Zakaria works for Strato Solutions Sdn Bhd
What is Zahari Kamal Zakaria's role at the current company?
Zahari Kamal Zakaria's current role is Head of Consulting and Project Delivery.
What is Zahari Kamal Zakaria's email address?
Zahari Kamal Zakaria's email address is zk****@****.com.my
What schools did Zahari Kamal Zakaria attend?
Zahari Kamal Zakaria attended Qut (Queensland University Of Technology), Universiti Teknologi Mara, Bangsar High School, Kuala Lumpur.
What are some of Zahari Kamal Zakaria's interests?
Zahari Kamal Zakaria has interest in Traveling, Consulting And Project Management, Zahari Enjoy Shopping.
What skills is Zahari Kamal Zakaria known for?
Zahari Kamal Zakaria has skills like It Strategy, Consulting, Requirements Analysis, Pmo, Government, Business Development, Business Analysis, Process Improvement, Strategic Planning, Strategy, Management Consulting, Program Management.
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Zahari Kamal Zakaria, PMP
Malaysia
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