* Coordinate and oversee all technical activities relating to architectural and engineering projects, including directing the design team, reviewing drafts and computer models, and approving design changes.* Communicate directly with managers, production staff, marketing personnel, and clients to discuss and organize projects from original conceptual design through construction.* Present design proposals and bids to clients according to prescribed deadlines, and explain relevant details, reports, expense line items, and goals in clear and persuasive language.* Provide consultations and spearhead negotiations with potential clients during the project development and bidding phases.* Assess potential projects for feasibility by researching and analyzing associated technology, design requirements, governmental regulations, and market demand.* Oversee recruitment efforts to staff project teams with architectural and engineering personnel as needed and provide top-level management for all design and engineering teams.* Remain up-to-date with current and trending elements of design, construction, and technology by reading industry publications, manuals, and textbooks and attending professional development courses and events as time permits.* Innovate and develop new standards, policies, and procedures for architectural design and engineering work as necessary to minimize costs and maximize efficiency.

• Maintenance of MIS/Daily Reports/Survey Reports/Feedback Reports.• Providing Periodic feedback and Coaching to groom Staff and to improve Performance.• Process Improvement based on the feedback received from customers on IVR Survey.• Maintaining daily reports and tracker of sales and service.• Reviewing Performance and Identifying area of improvements.• Achieved Employee of the month award for minimizing customer complaints.• Goal Setting and make sure Team understand the Goals for the week.• Manage Performance Review and provide input to Senior Management.