Hello! I’m Zaheen Siddiqui, a passionate professional with over 7 years of experience in customer service, sales coordination, and business development. Based in Melbourne, I’ve had the pleasure of wearing many hats—from managing client relationships and optimizing business processes to crafting impactful marketing campaigns.My career began in the marketing world, where I led strategic campaigns and events to drive sales and enhance brand visibility. This evolved into roles in finance and administration, including a rewarding stint as an Administrative Assistant for a makeup artist and an Administrative Officer in the diagnostics sector. Through these experiences, I’ve honed my skills in client support, sales coordination, and managing complex tasks with precision.On a personal note, I’m a proud mother of a highly active toddler. Balancing toddler chaos with work has proven that I thrive in fast-paced environments, all while maintaining a sense of humor and a positive outlook. If I can handle toy explosions and impromptu dance parties, I’m ready to tackle any professional challenge with enthusiasm and resilience.I’m currently seeking a new opportunity in a healthy and fun work environment where I can bring my diverse skills and energetic approach to contribute to team success. Let’s connect and explore how we can achieve great things together!
Roma Makeup
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Administrative AssistantRoma Makeup Jan 2022 - PresentMelbourne, Victoria, Australia• Appointment Management: Efficiently scheduled client appointments, optimizing the makeup artist's calendar. Coordinated makeup trials, consultations, and adjustments with attention to detail and professionalism.• Client Communication: Served as the primary point of contact for client inquiries, providing prompt and courteous responses. Communicated with clients to confirm appointments, address concerns, and provide information about services offered.• Client Relationship Management: Built and maintained positive relationships with clients, ensuring their needs are met and their experiences are positive. Followed up with clients post-service to gather feedback and ensure satisfaction with the makeup artist's services.• Inventory Management: Monitored and managed makeup inventory, ensuring adequate stock levels for client appointments. Procured makeup products and supplies as needed, negotiating with vendors for favorable terms.• Financial Administration: Assisted with invoicing and billing processes, ensuring accuracy and timeliness. Tracked payments received and maintained financial records to support financial planning.• Marketing Assistance: Supported marketing initiatives by managing social media accounts and assisting with content creation. Updated the makeup artist's website and social media with relevant content and portfolio images.• General Administrative Support: Provided general administrative assistance, including organizing files, managing emails, and handling routine tasks. Assisted with travel arrangements and other business-related activities as needed.
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Sales CoordinatorFast Diagnostics Jun 2022 - May 2023Lucknow, Uttar Pradesh, India• Developed and implemented sales plans to achieve and exceed targets for pathology services.• Identified and approached potential clients, including healthcare providers, clinics, and corporate clients, to promote our services.• Maintained relationships with existing clients to ensure repeat business and referrals.• Managed incoming inquiries and converted them into sales opportunities.• Provided detailed information and advised about our pathology services to potential clients.• Collaborated with the internal team to ensure smooth onboarding and service delivery to new clients.• Coordinated with the marketing team to support sales campaigns and promotions.• Tracked sales activities and maintain accurate records using CRM systems.• Maintained client databases and tracked interactions to ensure follow-ups and sustained engagement.• Provided excellent customer service, addressed inquiries and concerns promptly and professionally.
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Sales CoordinatorSafety Electrical Group-Seg Apr 2017 - Mar 2020Technology Park, Dubai, United Arab EmiratesAs a Sales Coordinator, I played a pivotal role in facilitating the sales process and supporting the overall efficiency of the sales team. My responsibilities included:• Managing key databases and CRM systems to maintain accurate records of client interactions, sales activities, and pipeline status, ensuring data integrity and facilitating effective sales forecasting.• Assisting in the preparation of sales documents and proposals, including quotes, contracts, and presentations, with a high degree of accuracy and attention to detail.• Providing administrative support to the sales team, including scheduling appointments, coordinating travel arrangements, and organizing meetings and events, demonstrating strong organizational and multitasking abilities.• Collaborating with internal departments such as marketing, finance, and logistics to ensure seamless coordination of sales activities and timely delivery of products or services to clients.• Communicating with clients to address inquiries, resolve issues, and provide post-sale support, demonstrating excellent written and verbal communication skills and a customer-focused approach.• Supporting sales reporting and analysis efforts by generating sales reports, analyzing sales data, and identifying trends and opportunities for improvement, contributing to informed decision-making and strategic planning.• Utilizing Microsoft Office suite proficiently to create and edit documents, spreadsheets, and presentations, as well as to communicate and collaborate with internal stakeholders effectively.In this role, I demonstrated a proactive approach, strong attention to detail, and a commitment to excellence, contributing to the success of the sales team and the achievement of sales targets. -
Relationship OfficerEmirates Nbd Dec 2015 - Sep 2016Dubai• Inbound Inquiries Management: Responded to inbound inquiries from customers interested in various financial products, providing detailed information and assistance.• Sales and Targets: Worked towards and achieved sales targets and KPIs, consistently delivering high performance and contributing to company growth.• Customer Service: Provided exceptional customer service, ensuring customer satisfaction and building long-term relationships.• Financial Product Explanation: Explained complex financial products and services to clients in a clear and concise manner, helping them make informed decisions.• Documentation and Compliance: Managed and maintained accurate client records and documentation, ensuring compliance with regulatory requirements.• Team Collaboration: Collaborated with team members to develop strategies for achieving sales targets and improving customer service. -
Marketing ExecutiveSara Properties Limited Feb 2014 - Jun 2015Lucknow Area, India -
Technical OfficerInstitute Of Biological Science Jul 2011 - Jul 2013Biotech Park, Lucknowdeveloping biological data bases and tools. especialised in bio IT.
Zaheen Siddiqui Education Details
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Digital Marketing -
Digital Marketing -
International Institute For Special EducationMarketing And Hr -
Biotechnology
Frequently Asked Questions about Zaheen Siddiqui
What company does Zaheen Siddiqui work for?
Zaheen Siddiqui works for Roma Makeup
What is Zaheen Siddiqui's role at the current company?
Zaheen Siddiqui's current role is Business Development | Administration | Coordination | Content Writing | Digital Marketing Enthusiast.
What schools did Zaheen Siddiqui attend?
Zaheen Siddiqui attended Digitrend - Digital Marketing Institute, Amity University, International Institute For Special Education, Integral University, Lucknow, Uttar Pradesh.
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Zaheen Siddiqui
"Logistics Executive At ( Eurocentra Pakistan ) | Optimizing Supply Chain Operations & Enhancing Efficiency" | Customer Support Specialist At ( Daraz.Pk ) | Student At Karachi UniversityKarāchi -
Zaheen Siddiqui
Learning & Development Management! Coaching! Talent Sustainability Strategies! Process & Product Training Management! Training Strategies And Planning! Hiring Screening Analyst!Delhi, India -
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