Zaheer Ahmad

Zaheer Ahmad Email and Phone Number

Founder of Rozee CV | Amazon FBA & PPC Expert | Virtual Assistant | Listing Optimization Pro | Fintech & Home Remittance Specialist | Sales & Customer Support Expert @ Amazon.com
Zaheer Ahmad's Location
Gujrat District, Punjab, Pakistan, Pakistan
About Zaheer Ahmad

โญ ๐“๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐ข๐ง๐  ๐‚๐ก๐š๐ฅ๐ฅ๐ž๐ง๐ ๐ž๐ฌ ๐ข๐ง๐ญ๐จ ๐Ž๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐ž๐ฌ โญ ๐Ÿ‘‹ Iโ€™m Zaheer, a seasoned professional with 7+ years of experience driving growth and success on the platform. I've honed my skills in brand management, project management, customer service, sales, compliance, and product development. Let's dive into my journey:โญ ๐€๐ฆ๐š๐ณ๐จ๐ง ๐๐ซ๐š๐ง๐ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญโ€ข Optimized product listings for maximum visibility and salesโ€ข Executed targeted PPC campaigns to boost traffic and ROIโ€ข Conducted in-depth market analysis to identify growth opportunitiesโ€ข Collaborated with supply chain teams for efficient inventory managementโ€ข Managed customer reviews to foster a positive brand reputation โญ ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญโ€ข Successfully led projects from inception to completion at S Pay Walletโ€ข Coordinated with cross-functional teams to ensure seamless executionโ€ข Delivered exceptional results for Gambian customers โญ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐žโ€ข Trained and coached customer service teams for optimal performanceโ€ข Implemented effective customer service policiesโ€ข Achieved 95% customer satisfaction and reduced complaints by 10%โ€ข Managed sales teams to enhance performance and drive resultsโญ ๐„๐ง๐ญ๐ซ๐ž๐ฉ๐ซ๐ž๐ง๐ž๐ฎ๐ซ๐ฌ๐ก๐ข๐ฉโ€ข Founded Rozee CV, a successful CV and cover letter writing serviceโ€ข Partnered with over 100 clients globallyโ€ข Delivered tailored, impactful career documentsโญ ๐‚๐จ๐ซ๐ž ๐‚๐จ๐ฆ๐ฉ๐ž๐ญ๐ž๐ง๐œ๐ข๐ž๐ฌโ€ข Strategic planning and executionโ€ข Data-driven decision-makingโ€ข Team leadership and managementโ€ข Customer-centric approachโ€ข Problem-solving and innovation๐‹๐ž๐ญโ€™๐ฌ ๐‚๐จ๐ง๐ง๐ž๐œ๐ญ! Iโ€™m passionate about driving growth and success across diverse areas. If you're looking for someone to elevate your Amazon strategy or enhance the customer experience, letโ€™s chat about how I can help you achieve your goals.๐Ÿšจ ๐๐จ๐ญ๐ž๐Ÿ‘‰

Zaheer Ahmad's Current Company Details
Amazon.com

Amazon.Com

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Founder of Rozee CV | Amazon FBA & PPC Expert | Virtual Assistant | Listing Optimization Pro | Fintech & Home Remittance Specialist | Sales & Customer Support Expert
Zaheer Ahmad Work Experience Details
  • Amazon.Com
    Brand Manager
    Amazon.Com Dec 2023 - Present
  • S Pay Wallet
    Project Manager
    S Pay Wallet Jun 2023 - Present
  • Supersonicz Money Transfer
    Assistant Manager Customer Care
    Supersonicz Money Transfer Apr 2023 - Present
    United Kingdom
    โ€ข Assist in developing and implementing customer service policies and procedures, while also training and coaching team members to deliver exceptional customer service, including handling customer complaints and escalations.โ€ข Analyze data to identify trends, issues, and improvement opportunities, collaborate with other departments to ensure seamless customer experiences, and monitor and evaluate team performance to maintain service quality.
  • Rozee Cv Maker
    Founder And Ceo
    Rozee Cv Maker Mar 2023 - Present
  • Ace Union
    Senior Executive Operations & Sales
    Ace Union Feb 2022 - Feb 2023
    โ€ข Conduct market research to identify selling possibilities and customer needs, while actively seeking new sales opportunities through cold calling, networking, and promotional emails.โ€ข Investigate and resolve bank transfer inquiries from customers and internal teams, manage and supervise team processes, including Payment Screening and Investigation.โ€ข Liaise with the Product Team to automate/improve existing processes, assist management with hiring and training new team members, and analyze procedures for continuous improvement.โ€ข Manage people effectively with coaching and career development, while overseeing daily/weekly operations for timely responses to various situations.
  • Ace Money Transfer
    Senior Customer Services Executive
    Ace Money Transfer Apr 2021 - Feb 2022
    โ€ข As the company's ambassador, assist customers across Europe, the UK, Canada, and Australia with any issues, queries, or technical matters related to billing, payments, transfers, chargebacks, disputes, referrals, accounts, and products.โ€ข Led a team of 10 to efficiently manage customer issues, reducing resolution time by 100% and maintaining 100% satisfaction ratings, earning recognition and rewards from upper management.โ€ข Conducting root cause analyses of complaints to track critical customer experience metrics, identify improvement areas, and enhance satisfaction by accurately pinpointing issues and contributing elements.โ€ข Collaborating with other departments for accurate complaint resolution, optimizing processes, motivating team members, and ensuring outstanding customer experiences via in-app live chat and calls.
  • Ace Money Transfer
    Customer Services Executive
    Ace Money Transfer Jan 2019 - Apr 2021
  • Ace Money Transfer
    Customer Services Officer
    Ace Money Transfer Dec 2018 - Mar 2019
  • Ace Money Transfer
    Corporate Operations & Sales Officer
    Ace Money Transfer Sep 2017 - Dec 2018
  • Ace Money Transfer
    Corporate Operations & Sales Officer
    Ace Money Transfer Nov 2017 - Nov 2018
  • Ace Money Transfer
    Internship
    Ace Money Transfer Jun 2017 - Sep 2017

Zaheer Ahmad Education Details

Frequently Asked Questions about Zaheer Ahmad

What company does Zaheer Ahmad work for?

Zaheer Ahmad works for Amazon.com

What is Zaheer Ahmad's role at the current company?

Zaheer Ahmad's current role is Founder of Rozee CV | Amazon FBA & PPC Expert | Virtual Assistant | Listing Optimization Pro | Fintech & Home Remittance Specialist | Sales & Customer Support Expert.

What schools did Zaheer Ahmad attend?

Zaheer Ahmad attended Allama Iqbal Open University.

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