Zahid Al Hasan Email and Phone Number
As an accomplished IT professional specialising in assisting entrepreneurs and small business owners with their digital transformation. My expertise lies in communicating with stakeholders to develop requirements specifications that drive system and software solutions, as well as prototyping and analysing business processes and work practices. I possess skills in UI/UX design, custom web development, and digitalised business operations that have proven to be particularly valuable.With a Bachelor's degree in Business Management from the University of Worcester (UK) and an IT degree from Torrens University Australia, I possess a range of skills and experience in the tech industry. I have a solid grasp of enterprise and business architecture, innovation, and systems development management at Level 5 (ensure and advise) according to the SFIA framework. Additionally, I am skilled in risk management, quality management, and consultancy.My experience in business operations, research and development, and team building has honed my negotiation and business development skills. I have demonstrated proficiency in program and project management, overseeing systems and software design, testing, and data management. I possess Level 3 proficiency in machine learning, business intelligence, data visualisation, and user experience analysis, as well as Level 4 proficiency in user experience design and content publishing.I possess Level 5 proficiency in technology service management and professional development, with a focus on learning and development management. I am well-versed in resourcing, workforce planning, learning design and development, and learning delivery. Additionally, I have Level 4 proficiency in facilities management, problem management, performance management, and employee experience.My Level 5 responsibilities as an advisor and ensure professional enable me to offer unparalleled expertise in systems installation and removal, IT infrastructure, and technology service management. I am a highly motivated and enthusiastic IT professional who always goes the extra mile to ensure that my clients' digitalisation needs are met with the highest quality and efficiency.
Tecza It
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Director And Business AnalystTecza It Dec 2021 - PresentAustralian Capital Territory, AustraliaTecza IT is a leading IT service provider offering website design and development, software development, mobile app development, UX/UI design, graphic design, business IT consultation along with digital marketing and optimisation services. Founded in 2021 by a group of enthusiastic and passionate professionals, we have been providing the exclusive IT services since then. We always thrive to fulfill our client's requirements and the end user's preferences. Tecza IT always worksโฆ Show more Tecza IT is a leading IT service provider offering website design and development, software development, mobile app development, UX/UI design, graphic design, business IT consultation along with digital marketing and optimisation services. Founded in 2021 by a group of enthusiastic and passionate professionals, we have been providing the exclusive IT services since then. We always thrive to fulfill our client's requirements and the end user's preferences. Tecza IT always works for a better user experience. We are committed to the local businesses by relieving them with their startup IT and digital marketing solutions. Show less -
Independent EntrepreneurZ Dizital Jul 2021 - PresentAustralia -
Information Technology Business System AnalystHbd Services_Australia Jul 2019 - Dec 2020Australia1. Identifies, investigates, and analyses business processes, procedures and work practices.2. Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour.3. Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.4. Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, whichโฆ Show more 1. Identifies, investigates, and analyses business processes, procedures and work practices.2. Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour.3. Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.4. Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system.5. Creates user and trainer documentation, and conducts formal training classes.6. Uses data and process modelling techniques to create clear system specifications for the design and development of system software.7. Acts as a central reference and information source, providing guidance and assistance in the system project decision making process. Show less -
Head Of Business OperationsHbd Services Mar 2018 - Apr 2019Dhaka, Bangladesh1. Ensuring that all workings are running in a correct and timely manner maintaining specification and quality. Monitoring operations improvement and evaluate. Improving operational systems, processes and best practices that guarantee company's success and smooth run as well as best customer support. 2. Purchasing materials, planning inventory and ensuring office efficiency. Vendor selection and comparison to achieve the best outcome. 3. Examining financial data/statements and usingโฆ Show more 1. Ensuring that all workings are running in a correct and timely manner maintaining specification and quality. Monitoring operations improvement and evaluate. Improving operational systems, processes and best practices that guarantee company's success and smooth run as well as best customer support. 2. Purchasing materials, planning inventory and ensuring office efficiency. Vendor selection and comparison to achieve the best outcome. 3. Examining financial data/statements and using them to improve profitability towards the budget. 4. Performing quality controls by performance check and report and monitoring employee performance by a survey every month and evaluate previous month's performance for both IELTS department and VISA department. 5. Training and supervising recruited intern to ensure the effectiveness of performance. Utilize intern performance to improve marketing activities and open up new opportunities to the current market. 6. Scrutinizing and boosting Facebook adverts. Monitoring the Facebook advert budget and quality of content. Report the monthly spending to the marketing department for further process. 7. Planning events, programs and workshops of VISA and IELTS for every month. Implement ideas towards the planning to achieve the target and evaluate the event at the end of it. 8. Running the administration work of the office such as approving leaves, checking attendance of employees, keeping memos, emailing to concerns and holding meetings when necessary for maintaining a good professional relationship inside the office. 9. Monitoring outside marketing activities and taking the report from the team regularly. Make a distribution of marketing budget to support the activity. 10. Developing personal skills and abilities to learn VISA process and admission related activities from senior counselors to improve personal expertise. Show less -
Head Of OperationsRpl Anz Jun 2017 - Mar 2018Dhaka, Bangladesh1. Plan and monitor the day-to-day running of the business to ensure smooth progress by playing a key role in budgeting, controlling costs and keeping the organization on track financially. 2. Supervise staff from different departments and provide constructive feedback. Performing human resources tasks include determining needs, hiring employees, overseeing the assignment of employees and planning staff development.3. Evaluate regularly the efficiency of business procedures according toโฆ Show more 1. Plan and monitor the day-to-day running of the business to ensure smooth progress by playing a key role in budgeting, controlling costs and keeping the organization on track financially. 2. Supervise staff from different departments and provide constructive feedback. Performing human resources tasks include determining needs, hiring employees, overseeing the assignment of employees and planning staff development.3. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. Show less
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Assistant Manager (Hr And Administration)Aat Pvt Ltd Nov 2014 - May 2017Dhaka, Bangladesh1. Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.2. Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.3. Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.4. Discovered and resolved complex employee issues that affected management and business decisions.5. Maintained companyโฆ Show more 1. Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.2. Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.3. Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.4. Discovered and resolved complex employee issues that affected management and business decisions.5. Maintained company compliance with all local, state and federal laws, in addition to establishing organisational standards.6. Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.7. Recommended, initiated and finalised HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding. Show less
Zahid Al Hasan Education Details
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Business Information Systems -
Business Management -
Ambition Training InstituteCompetent -
Accounting -
Navitas ProfessionalsInformation Technology
Frequently Asked Questions about Zahid Al Hasan
What company does Zahid Al Hasan work for?
Zahid Al Hasan works for Tecza It
What is Zahid Al Hasan's role at the current company?
Zahid Al Hasan's current role is ICT Business Analyst, helping entrepreneurs and self-employed professionals with their business digitalisation ๐ .
What schools did Zahid Al Hasan attend?
Zahid Al Hasan attended Torrens University Australia, University Of Worcester, Ambition Training Institute, Bangladesh Institute Of Management Studies, Navitas Professionals.
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