Zahid Ali Shah Email & Phone Number

Islāmābād, Pakistan

• The position requires strategic leadership and oversight of various functional departments, including Human Resources, Procurement, Administration, and Digitalization & ICT. It also requires ensuring compliance with.
• Developed a structured partner follow-up process, boosting timely narrative report and case study submissions by 30% for improved project tracking.As the digital transformation lead for the health program, I optimized.
• Developed a digital HR application integrated with SAP Business One, boosting personnel record accuracy by 95% and saving 10 hours per week in manual auditing tasks.
• Achieved 95% staff compliance in 90 days by implementing policies across HR, procurement, administration, and finance, boosting efficiency by 30% through OKR tracking.

Islamabad, Pakistan

• The position involves managing and supervising various aspects of digitizing business processes and leading Information and Communication Technology (ICT) operations. This includes overseeing digital transformation.
• Empowered over 1,000 youth by developing and leading skill-building programs at the Human Development Institute of Future Skills.
• Spearheaded ERP planning and implementation (SAP Business One), modernizing business processes and achieving a 25% cost reduction.
• Led a reporting improvement through a data validation & visualization initiative, reducing errors by 10% and ensuring consistency in narrative and data reports shared with donors.

Pakistan

• The position involves managing important IT projects and initiatives, such as migrating conversion processes, purchasing hardware, and consolidating services into the cloud to ensure high production uptime.Major.
• Led a PKR 25 million digital transformation initiative, migrating infrastructure to the cloud to boost operational efficiency by 30%.
• Managed the implementation of the HDF Health Information System and Telemedicine Projects, improving healthcare delivery for over 10,000 patients.
• Delivered quarterly training sessions to 100+ end-users, resulting in a 40% improvement in system utilization.

Islamabd

• The position involves providing technical assistance and support to users within the organization. Efficiently resolved hardware and software issues remotely and on-site, ensuring minimal downtime and smooth.
• Streamlined IT support processes, achieving a 95% reduction in ticket resolution time through proactive monitoring and optimized troubleshooting procedures.
• Implemented automated systems and comprehensive knowledge bases, cutting deployment time by 50% while empowering users through innovative training resources.

Northern Punajb Rawalpindi, Pakistan

| Cryptography and Network Security

Master'S Degree, Mainframes Computing., 6/7 Distinction

Bachelor Of Engineering - Be, Computer Engineering, 3.36/4

Activities and Societies: Australian National University accredited