The position requires strategic leadership and oversight of various functional departments, including Human Resources, Procurement, Administration, and Digitalization & ICT. It also requires ensuring compliance with internal protocols and financial controls for optimal financial management practices.Major Achievements:Led the development and execution of a three-year Growth Strategy, projected to boost annual fundraising by 35% to PKR 175 million, strengthening financial sustainability.• Developed a structured partner follow-up process, boosting timely narrative report and case study submissions by 30% for improved project tracking.As the digital transformation lead for the health program, I optimized data collection for 30,000 households, reducing reporting errors from 25% to under 2% and greatly enhancing operational efficiency and accuracy.• Developed a digital HR application integrated with SAP Business One, boosting personnel record accuracy by 95% and saving 10 hours per week in manual auditing tasks.• Achieved 95% staff compliance in 90 days by implementing policies across HR, procurement, administration, and finance, boosting efficiency by 30% through OKR tracking.

The position involves managing and supervising various aspects of digitizing business processes and leading Information and Communication Technology (ICT) operations. This includes overseeing digital transformation initiatives, implementing cost-saving measures for ICT support, developing disaster recovery protocols, and training and restructuring teams to support ICT solutions.Major Achievements:• Empowered over 1,000 youth by developing and leading skill-building programs at the Human Development Institute of Future Skills. • Spearheaded ERP planning and implementation (SAP Business One), modernizing business processes and achieving a 25% cost reduction.• Led a reporting improvement through a data validation & visualization initiative, reducing errors by 10% and ensuring consistency in narrative and data reports shared with donors.

The position involves managing important IT projects and initiatives, such as migrating conversion processes, purchasing hardware, and consolidating services into the cloud to ensure high production uptime.Major Achievements:• Led a PKR 25 million digital transformation initiative, migrating infrastructure to the cloud to boost operational efficiency by 30%. • Managed the implementation of the HDF Health Information System and Telemedicine Projects, improving healthcare delivery for over 10,000 patients. • Delivered quarterly training sessions to 100+ end-users, resulting in a 40% improvement in system utilization.

The position involves providing technical assistance and support to users within the organization. Efficiently resolved hardware and software issues remotely and on-site, ensuring minimal downtime and smooth operations. Maintained and monitored computer systems, performed troubleshooting, and installed and configured software and hardware.Major Achievements:• Streamlined IT support processes, achieving a 95% reduction in ticket resolution time through proactive monitoring and optimized troubleshooting procedures.• Implemented automated systems and comprehensive knowledge bases, cutting deployment time by 50% while empowering users through innovative training resources.

| Cryptography and Network Security