Zahid M. Email & Phone Number

Australia

Australia

Tasmania, Australia

• Operational Performance Analysis: Analyzed key operational metrics to identify areas for improvement and provided actionable insights, leading to significant operational efficiencies.• Process Improvement: Led multiple initiatives to streamline healthcare processes, including transitioning to paperless systems and automating high-volume invoicing, resulting in a 97% reduction in overdue invoices• Data-Driven Decision Support: Designed and implemented an Excel-based tool to enhance FTE database analysis, enabling instant insights and faster decision-making. The tool was recognized by leadership, adopted across the service, and is currently being rolled out for statewide adoption.• Stakeholder Engagement: Built strong relationships with finance, operations, and corporate services teams, aligning operational goals and ensuring the success of performance improvement initiatives.• Reporting & Communication: Prepared and delivered insightful reports for the Steering Committee, helping senior leaders make informed, data-driven decisions.

Tasmania, Australia

Managed office operations, enhancing efficiency and collaboration using Xero and other tools to track performance and streamline processes.

United Arab Emirates

• Business Continuity Management: Developed and implemented a framework to enhance operational resilience and crisis preparedness, supporting the bank’s financial operations.• Leadership Collaboration: Worked with senior leadership to improve risk management processes, using data analysis to drive decision support and streamline operational workflows.• Process Improvement: Led initiatives in financial operations, including automation solutions that reduced manual processing time by 30%, improving efficiency and accuracy.• Data Analysis & Reporting: Managed data analysis and reporting processes for strategic planning and monthly reviews, fostering strong relationships with cross-functional teams and presenting actionable insights to Steering Committees and senior leadership.

United Arab Emirates

• User Acceptance Testing & Project Management: Led User Acceptance Testing (UAT) for major system implementations, ensuring on-time and on-budget project completion, while delivering high-quality solutions aligned with business objectives.• Process Automation & Operational Efficiency: Implemented process automation initiatives that improved operational efficiency, reducing costs by 27% and driving sustainable improvements in business performance.

United Arab Emirates

• Market Analysis & Strategy: Analyzed market trends and customer segments, identifying new business opportunities and driving strategic growth. This experience honed my ability to quickly understand new domains and translate insights into actionable plans.• Lead Generation & Client Engagement: Successfully generated leads through proactive outreach, building strong client relationships and contributing to business expansion. Developed data-driven strategies to enhance sales performance and drive revenue growth.