Zahid Salam Email and Phone Number
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On the ability and agility to design as a differentiating competitive advantage: There is no single instantaneous correct design. Instead there are a myriad of opportunities ahead of you needing to be identified, explored, and exploited. It's our job to discover the various options and make the right design choices. This is the yellow brick road from strategy to execution to success. (Zahid Salam, Business Design Practitioner, successful startup Entrepreneur and keen explorer of new ventures)How mature is your organisation's agility and capability to achieve this within days and NOT months? aka design sprintsOn business self-reflection and the organisation DNA: Senior leaders are saying that transformation and continual change is getting tougher to get to the desired results, more arduous, increasingly complex/lengthy, and unenjoyable. Change Leaders and Managers alike are being tested with today's sheer pace, variety, and scope of change across multiple dimensions. Are they failing? Or, are the outdated approaches and methodologies they've invested in and use, failing them? Traditional transformation and change approaches and methodologies of the past decade just don't cut it anymore. Holding on to them blindly will ruin your people, ruin your business, and ruin your chances in today's competitive ecosystems. Perhaps It's time you changed? Perhaps its time for internal disruptive innovation?Enabling methodologies and techniques practiced personally to get businesses ahead (successfully used in start ups as well as large corporates):Digital transformationBusiness model innovation and designValue proposition designTarget operating model designLean design/thinking and Lean startup and scalingService innovation and designDesign thinking (cross-discipline e.g. change management, CRM, SRM, EVP) and ideation-to-experiment-to-market fit and scaleAgile thinking and product developmentData science (Artificial Intelligence, Machine Learning, NLP, Python, R), Robotic Process Automation (RPA)Managing change towards organisation goals (whilst valuing employees as much as customers)
Centric Global
View- Website:
- centricglobal.com
- Employees:
- 5
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Senior Consultant (Associate)Centric Global Nov 2019 - PresentLondon, United KingdomCentric Global is a future focused, solutions driven Management Consultancy, and a strategic partner in successfully traversing the strategy-to-execution-to-success client journey.Working with partners in re-thinking and re-imagining the current business & operating model to fully leverage marketplace waiting opportunities presented by:- Design Thinking, Human Centred Design- Agile approaches (Ideation, Lean Startup, Design Sprints, Rapid Prototyping)- Value Proposition Design, Service Innovation & Design- Concepts to operating model designs (spanning whole-of-business)- Digital & Service transformations- Key tech enablers: Data & Predictive Analytics, - IoT (Internet of Things), ML (Machine Learning), NLP (Natural Language Processing), AI (Artificial Intelligence), RPA (Robotic Process Automation), Cloud Computing, SaaS Organisations which understand the above as enablers to unlock highly sought after value & growth areas will enjoy distinct competitive advantages in their business, operating, & service models. They will not only compete with others on just product, service, or even the customer experience, but on smarter, leaner, and more integrated & effective business & operating models. This pathway can even open the doors to disruptive innovation.Do you innovate & compete at the business model level? Or at the product level?Organisations must pursue genuine thought through innovations in the above and steer well clear of merely imitating the motions.
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Business DesignKpmg May 2021 - May 2022London, England, United KingdomBusiness Design(er) - Services, Products, & Changes which make a difference-Design Thinking & Ideation - rethinking and re-imagining the way we're used to solving problems and generating solutions (which work and bring results)-Lean Design, Lean Start-up, and Lean Six Sigma - changes to business which really move the needle and keep it there-Product design - creating products that people actually want-Service design - infrastructures and backstage choreography between the customer, offerings, people, processes, data and technology, come together to create value for everyone-Business design - business (and operating) models which deliver longer term viable and sustainable business relevant/remarkable results that everybody wants-Business and enterprise architecture - the know-how and body of knowledge to bridge the chasm between strategy and execution (to success)The next gen weapons of mass transformation, where smarter business solutions will be built by smarter thinking.Ways in which many organisations approach solutions to ideas for change and improvement is through isolating problems, paying too much attention to assumptions, and ultimately missing the bigger picture for successful change. And its costing organisations a fortune in wasted opportunity, time, money, and human resource/talent. This isn't just about customer-led transformation and co-creation. Yeah it is that but so much more. Like the rethink of existing business capabilities or generating entirely new ones which will amaze your customers and your market in ways they couldn't express, expect, specify, or even solutions they knew even existed. Business change and transformation has more than one epicentre - that's 360 degree business design. Innovation and creative evolution in the ways we currently present and operate our organisations isn't a nice-thing-to-do anymore. It's got to be a key feature and waypoint in your story to secure and maintain a bright future. -
Business Design (Architecture And Analysis)Easyjet Jan 2019 - Nov 2019United KingdomPrivileged to be working with the most talented and down-to-earth people ever! (brains & braun focused on getting the job done and NOT office politics!)easyJet is a FTSE 100 company. easyJet.com, is Europe's 4th busiest e-Commerce site, their web sites attract over 10 million visitors each month, and their airport systems support a business that flies around 50 million passengers each year. easyJet.com is among the top-10 ecommerce retailers in the UK and the number one Google search term for ‘travel’. Over 1.3 million bookings are made through the website every month, generating £10 million per day in revenue. On average, there are about 12,000 visitors on the easyJet.com website at any given time.Key member of a team to analyse and design a new innovation business area. Analysis of the new value proposition and services against the current operating model to determine a target future state fit to deliver breakthrough business ambitions, goals, and objectives.Working directly on and closely with business & enterprise architecture, programme office, and target operating model design to deliver next innovation phase of “generation easyJet”. Enabling technologies and solutions to deliver “supercharged" business capabilities to transform customer experiences, personalisation, predictive assistance, include but not limited to:- Big data- AI (artificial intelligence)- NLP (natural language processing)- Robotics (RPA) -
Global Transformation And Business ChangeHsbc Mar 2017 - Nov 2018London, Canary WharfKey member of a blue ocean transformation/innovations team. Global solution across 72 countries to analyse, design, and create a disruptive and innovative solution to an existing “crowded marketplace” problem. Solution/Implementation via digitalisation and SaaS incl. SAP/ERP integrations across a complex organisation and enterprise landscape with no shortage of internal and external stakeholders-Identification and definition of a key differentiator within the marketplace-Translating customer requirements into services, processes, functions, information and technology solutions -Leveraging under-used key advantages and pin-pointing an “unfair advantage” which is hard-to-copy-Leveraging the extended enterprise-Made it happen by: translated the strategic goals into a viable business model and set of tested value propositions……translated tested value propositions into tangible products and services…translated product and service designs into an effective and efficient operating model…i.e. from strategy, to execution, to success -
Global Finance Transformation & ChangeSerco Feb 2015 - Sep 2016 -
Transformation & Change For Global Accounts (Hewlett Packard & Vodafone)Hp Dec 2014 - Feb 2015 -
Business Transformation & ChangeCivil Aviation Authority Nov 2010 - Sep 2014 -
Business Transformation & Change ConsultantDefra/Natural England Jul 2009 - Aug 2010 -
Business Transformation & Change ConsultantNtt Data Services Jul 2009 - Aug 2010 -
Service Transformation & Change ConsultantHounslow Primary Care Trust Apr 2009 - Jul 2009Assisting the Trust in developing the required and necessary operational & strategic capability to become a leading player in the evolving service provider competitive market. Identifying the core services as the heart of a capable target operating model and identifying opportunities for stable, consistent, and predictable levels of healthcare services (use of Lean Six Sigma as an operational strategy). Use of Enterprise Architecture in order to define & align the new & required enterprise purpose with the service-oriented components of the enterprise.
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Business Transformation & Change Consultant - Project ManagerLambeth Council Feb 2008 - Mar 2009Business Improvement lead for Income Services (Housing) revenue stream (£143m). Design & implementation of a New Business Model delivering £3.78m pa additional income, £350k cost saving (improvement led!), reduced cycle time by 60% & defects by 97%Project Management, Lean Six Sigma, BPR -
Business Change Consultant - Project ManagerSapient Consulting Nov 2007 - Dec 2007Process redesign assurance of back office financial operations. -
Business Transformation & Change Consultant - Project ManagerBt Global Services Dec 2004 - Oct 2007Business Improvement for CxO Executive OfficeProject Management, BPR, Lean Six SigmaEnterprise ArchitectureBusiness IntelligenceOrganisation Strategy and Programme Management -
Busines Transformation & Change Consultant - Project ManagerBt Consulting & Systems Integration 2004 - 2007
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Business Change Consultant - Project ManagerNhs Jun 2004 - Dec 2004Care Process RedesignService ImprovementProject Management -
Business Change Consultant - Project ManagerNhs Jun 2003 - Jun 2004Care Process redesignService ImprovementProject Management
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Consultant AnalystKwi Energy Trading & Risk Management May 2000 - May 2003Project Management & Business Analysis
Zahid Salam Skills
Zahid Salam Education Details
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Operational Management, Organisation Behaviour, It & Is Development
Frequently Asked Questions about Zahid Salam
What company does Zahid Salam work for?
Zahid Salam works for Centric Global
What is Zahid Salam's role at the current company?
Zahid Salam's current role is Business Design, Innovation & Transformation (incl. Services & Products) - Business Model Innovation, Design Thinking/Human Centred Design, LEAN.
What is Zahid Salam's email address?
Zahid Salam's email address is wh****@****r.co.uk
What schools did Zahid Salam attend?
Zahid Salam attended London South Bank University.
What skills is Zahid Salam known for?
Zahid Salam has skills like Change Management, Business Process Improvement, Program Management, Business Transformation, Strategy, Project Management, Business Analysis, Requirements Analysis, Six Sigma, Management, Project Planning, Business Intelligence.
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