Zahidul Alam Tutul Email and Phone Number
Recently, I've decided to take a leap of faith and pursue a career in the I.T. industry. I recently obtained my Google IT Support Professional Certification, As a part of the program, I am sharpening my skills in troubleshooting, networking, and systems administration. It's already been such an amazing learning journey, and I cannot wait to see where my education takes me. I currently work in Kuberg Electric Motorcycle as a customer service specialist and I have more than 7 years of experience and have excellent customer service skills both in person and on the phone. I can empathize with my customers, so they know I have their best interests in mind. I strive to make the workplace a friendly environment, so everyone enjoys being at the workplace. I take pride in the work I do and believe you should love the job or work that you do. I love to learn new things and can adapt quickly. I enjoy finding new paths and ways to do things and the challenges it presents.From a very young age, I knew technology was always the industry for me. Working with different types of technology and understanding how they work and communicate with each other, has always been so interesting to me. I have dabbled in IT in my current role, and that ignited my curiosity about the industry. I thoroughly enjoy learning new things and solving problems, and I cannot wait to find my place in the I.T. world.
Kuberg Motorcycles
View- Employees:
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Customer Service ManagementKuberg Motorcycles May 2023 - PresentUnited StatesAt Kuberg Motorcycle, I leveraged my skills in customer service and e-commerce to enhance the overall customer experience. I managed and resolved customer inquiries with a focus on achieving high levels of customer satisfaction, ensuring that each interaction reflected the company's commitment to quality and innovation.In addition to handling customer interactions, I played a pivotal role in creating engaging social media content that resonated with our community and showcased our brand's unique offerings. My ability to understand customer needs and preferences allowed me to develop targeted content that drove engagement and brand loyalty. My experience at Kuberg has equipped me with the tools to excel in customer relations and digital marketing in a dynamic, fast-paced environment.
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Customer Service SpecialistShowd.Me Jan 2023 - Jul 2023New York, United StatesAt Showed Me, I provided comprehensive customer support across multiple channels, including live chat, email, and on-call support. My role involved managing customer inquiries with efficiency and empathy, ensuring a smooth and positive experience for every customer. Utilizing a robust ticketing system, I tracked and resolved issues promptly, maintaining high levels of customer satisfaction.In addition to direct customer interactions, I contributed to social media content creation, crafting messages that aligned with our brand's voice and resonated with our audience. My experience at Showed Me honed my skills in email management, real-time support, and customer engagement, allowing me to deliver consistent and effective service in a fast-paced environment. -
Sales And Service SpecialistFixtman Jan 2020 - Dec 2022Texas, United StatesAt FixTman, I played a key role in managing customer service and office operations. My responsibilities included handling customer inquiries through email, live chat, and on-call support, ensuring that every interaction was efficient and positive. By utilizing CRM software, I effectively tracked and managed customer interactions, streamlining processes and enhancing overall satisfaction.In addition to my customer service duties, I took on various office administration tasks, contributing to the smooth running of day-to-day operations. My experience at FixTman allowed me to develop strong organizational skills, improve customer relationships, and ensure a high level of service quality across all touchpoints. -
Technical Services SpecialistBuilderall Nov 2017 - Oct 2019Orlando, Florida, United StatesAt Builderall, I provided comprehensive technical support, assisting customers with inquiries via email, live chat, and on-call support. My expertise in CRM software, including Zendesk and LiveZilla, allowed me to efficiently manage and resolve issues, ensuring a seamless user experience and high levels of customer satisfaction.In addition to my technical support role, I contributed to office administration, helping to maintain smooth operations within the company. My ability to balance customer service and administrative tasks enabled me to deliver consistent and effective support in a dynamic, fast-paced environment.
Zahidul Alam Tutul Education Details
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Accounting And Business/Management -
Adamjee Cantonment CollegeGeneral Sales, Merchandising And Related Marketing Operations
Frequently Asked Questions about Zahidul Alam Tutul
What company does Zahidul Alam Tutul work for?
Zahidul Alam Tutul works for Kuberg Motorcycles
What is Zahidul Alam Tutul's role at the current company?
Zahidul Alam Tutul's current role is IT Professional | Customer Support Specialist | E-commerce Expert | Problem-Solving | KUBERG Motorcycles | Remote Worker |.
What schools did Zahidul Alam Tutul attend?
Zahidul Alam Tutul attended Charles Darwin University, Adamjee Cantonment College.
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