Zahidul Alam Tutul Email & Phone Number

United States

At Kuberg Motorcycle, I leveraged my skills in customer service and e-commerce to enhance the overall customer experience. I managed and resolved customer inquiries with a focus on achieving high levels of customer satisfaction, ensuring that each interaction reflected the company's commitment to quality and innovation.In addition to handling customer interactions, I played a pivotal role in creating engaging social media content that resonated with our community and showcased our brand's unique offerings. My ability to understand customer needs and preferences allowed me to develop targeted content that drove engagement and brand loyalty. My experience at Kuberg has equipped me with the tools to excel in customer relations and digital marketing in a dynamic, fast-paced environment.

New York, United States

At Showed Me, I provided comprehensive customer support across multiple channels, including live chat, email, and on-call support. My role involved managing customer inquiries with efficiency and empathy, ensuring a smooth and positive experience for every customer. Utilizing a robust ticketing system, I tracked and resolved issues promptly, maintaining high levels of customer satisfaction.In addition to direct customer interactions, I contributed to social media content creation, crafting messages that aligned with our brand's voice and resonated with our audience. My experience at Showed Me honed my skills in email management, real-time support, and customer engagement, allowing me to deliver consistent and effective service in a fast-paced environment.

Texas, United States

At FixTman, I played a key role in managing customer service and office operations. My responsibilities included handling customer inquiries through email, live chat, and on-call support, ensuring that every interaction was efficient and positive. By utilizing CRM software, I effectively tracked and managed customer interactions, streamlining processes and enhancing overall satisfaction.In addition to my customer service duties, I took on various office administration tasks, contributing to the smooth running of day-to-day operations. My experience at FixTman allowed me to develop strong organizational skills, improve customer relationships, and ensure a high level of service quality across all touchpoints.

Orlando, Florida, United States

At Builderall, I provided comprehensive technical support, assisting customers with inquiries via email, live chat, and on-call support. My expertise in CRM software, including Zendesk and LiveZilla, allowed me to efficiently manage and resolve issues, ensuring a seamless user experience and high levels of customer satisfaction.In addition to my technical support role, I contributed to office administration, helping to maintain smooth operations within the company. My ability to balance customer service and administrative tasks enabled me to deliver consistent and effective support in a dynamic, fast-paced environment.

Bachelor Of Business Administration - Bba, Accounting And Business/Management

Higher School, General Sales, Merchandising And Related Marketing Operations