Customer Experience And Data Manager
Current• Part Of the management team reporting to the Cheif Marketing and Growth Engines Officer. • Responsible for establishing the tatal and synergetic customer experience perception.• Build BIG Data and analysis department Managing Strauss application, leading customer service domain.• Lead and implement digital transformation including establishing big data infrastructure transition. to cloud, • Build new models and dash boards for customer self service, which allows the organization analyze and receive business and marketing understanding.