• Apply legislation and polies to daily work.• Entering and retrieving data using various software programs.• Maintaining records; retrieving and searching for information.• Operating and maintaining office equipment.• Receiving, sorting, and distributing mail.• providing information to clients who access our programs.• Calculating income and drug costs for special support and processing a variety of program applications and invoices.

• Provide superior customer service in accordance with the Company's programs.• Process customer's transactions and resolve customer complaints.• Cross and suggestive sales.• Assisting management with ordering and receiving products.

• Designed and implemented a strategic sales plan that expands company's customer base and ensure a strong presence in the market.• Created an application for the clients’ information with C# and SQL and using SQL Server Reporting Services (SSRS) for the reports.• Conducted market research to determine high demand, more profitable products.• Presented financial forecast analysis to management.

• Coordinated with shareholders, answered questions and emails, improved engagement with merchandise and provided outstanding customer service.• Collaborated with third party vendor to implement a new software application for stock sales and tracking.• Prepared and presented analytical financial reports for management.