Manager for Optum Advisory Service’s Consulting Development Program. Developed program from 5 to 25 consultants in four years. Implemented program foundations and oversaw all associates. Best practices from this location were used to successfully expand the program to other locations across the US, Europe, and Asia.Product owner of 100+ features, wrote user stories, test scripts, and conducted full end to end user acceptance testing for all Web and Mobile UnitedHealthCare applications. Collaborated with six different product teams in an Agile environment and successfully deployed features and managed defect remediation for multiple releases. Project coordinator working with claim systems that generated medical and pharmaceutical claims. Supported management by providing status updates to clients, creating project management documents to assist the program team, and facilitating meetings between business and IT application groups.

Analyst for a major health network in Massachusetts. Transitioned over 900 patients to a new insurance provider or a new primary care physician, and consolidated member data for over 2,400 patients. Facilitated events at local medical centers with large insurance providers for open enrollment period and assisted client with their outbound marketing campaign with a targeted patient outreach program.Configuration analyst for a product team that brought in multi-million dollars in yearly revenue for the enterprise. Implemented multiple applications to enhance current Medical/Rx rating tool to include new businesses and renewals in small business groups and specialty products. Gathered business and product development requirements to create wireframe mockups of an online quoting tool supporting small group insurance products. Conducted product testing for online quoting tools and insurance portals once they were developed.

Worked in business development, social media marketing and organizational operations.

Created and filed tax returns for lower/middle income families in the city of New Brunswick, NJ during spring 2014 busy season.