• Do cross-functional work by collaborating with product managers, designers and user researchers to reliably execute discovery sprints.• Identify user pain points and insights through supporting user research logistics and handling User Feedback Loop in order to define and prioritize the core problem to be solved• Carrying out the implementation of new internal documentation processes through the product vertical• Carrying out recruitment and fieldwork support for product research

• Collaborated with research lead and fellow researchers to conduct end-to-end product research• Worked with team of engineers and product managers to develop user flows and prototypes while also• Led 2 Research Projects pertaining the analyzation of user feedback to inform product development decisions• Collaborated and completed 5 research projects on product research and competitor research

• Brainstormed with peers and other members of design team to determine enhancements and product features • Assisted in developing roadmap and strategy for new product features• In charge of the creation of Product Requirement and Product Backlog Documents for each sprint• Established business flows and the translation of business flows into user flows for specific features withing the application in the form of Use Case Diagrams and Flowcharts