Associate Product Manager in C&H Store Operations

 Working individually as well as collectively as a team in the Salesforce Rollout Project Organised meetings and kept updates on status of the project through recording meeting minutes and discussing any potential issues within the project and how to resolve them. Conducted several Analysis tasks, including application analysis, identify key differences and similarities between the 2 applications. Involved in UAT testing – created the UAT scripts used by the end users of 11 markets to test the salesforce application. Other tasks included data transformation and data extraction tasks using macros in Excel (VBA)

 Providing customers with excellent one-to-one tailored customer service - the independence improved my self-confidence, knowing that I had the ability to make successful sales and satisfy customer’s needs.  Working collectively as a team to push towards branch sales and partaking in company selling events required strong communication skills between myself and my colleagues. Assisting customers with any queries and finding solutions to any problems with customer orders and products Working in the warehouse, assisting in deliveries and maintaining stock checks

 Responsibilities included replenishing stock floor, ensuring that the shop floor was maintained to a high standard and conducting stock rotation Providing excellent customer service – assisting customers with any queries  Cash Handling and Till Use