Zaid Ansari

Zaid Ansari Email and Phone Number

Project Manager | Digital Transformation Specialist | Automation Expert | System Integrator | Solutions Sales @ Perfect Tech IT Solutions
Zaid Ansari's Location
Dubai, United Arab Emirates, United Arab Emirates
Zaid Ansari's Contact Details

Zaid Ansari work email

Zaid Ansari personal email

About Zaid Ansari

Zaid Ansari is a Project Manager | Digital Transformation Specialist | Automation Expert | System Integrator | Solutions Sales at Perfect Tech IT Solutions. He possess expertise in vlan, help desk support, cisco technologies, ccnp, mpls and 30 more skills. He is proficient in Sindhi, Punjabi, English, Malay and Urdu.

Zaid Ansari's Current Company Details
Perfect Tech IT Solutions

Perfect Tech It Solutions

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Project Manager | Digital Transformation Specialist | Automation Expert | System Integrator | Solutions Sales
Zaid Ansari Work Experience Details
  • Perfect Tech It Solutions
    Project Manager
    Perfect Tech It Solutions May 2021 - Present
    Dubai, United Arab Emirates
  • International Empire Traders Llc
    Software & Systems Test & Support Specialist
    International Empire Traders Llc Jun 2013 - Mar 2021
    United Arab Emirates
    Expert in providing solutions and support related to Banking Automation and Interactive Kiosks Machines.
  • Sybrid Private Limited
    Service Desk Engineer Level-1
    Sybrid Private Limited Jun 2012 - Jun 2013
    Karachi
    To troubleshoot and resolve customer problems on Cybernet provided products and solution.Maintain high customer satisfaction thorough effective management of incident management life-cycle and provide ticket number for future reference.Entertain the customer queries and provide direct technical support to customer based on operation, troubleshooting, installation of CPE (customer premises equipment) and other products.To document and log all customer contacts /queries into support database.Prepare and deliver documentation of problem description and findings to appropriate escalation point. (example : log complaints highlight and escalate to concern).Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction. Customer communication handling: log and qualify issues, priorities severity, identify and communicate action plan (through phone call or email).Diagnosis: analyze issue, using sophisticated tools, own knowledge and where appropriate liaise with others to identify the cause and solution for the issue.Solution: communicate solution to client and Cyber Net team and agree action plan.Complaint ticket escalation to different departments.To keep proper record of revisit query and forward it to the respective shift incharge

Zaid Ansari Skills

Vlan Help Desk Support Cisco Technologies Ccnp Mpls Nms Call Center Operating Systems Computer Network Operations Network Design Networking Troubleshooting Customer Satisfaction Ip Software Documentation Switches Tcp/ip Stp Wireless Networking Ccna Juniper Dsl Ospf Databases Wan Management Vpn Service Delivery Routing Protocols Lan Wan Routers Dhcp Analysis Bgp Routing

Zaid Ansari Education Details

Frequently Asked Questions about Zaid Ansari

What company does Zaid Ansari work for?

Zaid Ansari works for Perfect Tech It Solutions

What is Zaid Ansari's role at the current company?

Zaid Ansari's current role is Project Manager | Digital Transformation Specialist | Automation Expert | System Integrator | Solutions Sales.

What is Zaid Ansari's email address?

Zaid Ansari's email address is z_****@****ail.com

What schools did Zaid Ansari attend?

Zaid Ansari attended Limkokwing University Of Creative Technology, Defence Degree College For Men - Dha Lahore.

What are some of Zaid Ansari's interests?

Zaid Ansari has interest in Table Tennis, Technology, Education, Mountain Climbing, Cricket, Fishing, Hiking, Science And Technology, Disaster And Humanitarian Relief, Climbing.

What skills is Zaid Ansari known for?

Zaid Ansari has skills like Vlan, Help Desk Support, Cisco Technologies, Ccnp, Mpls, Nms, Call Center, Operating Systems, Computer Network Operations, Network Design, Networking, Troubleshooting.

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