Zaid Hydari

Zaid Hydari Email and Phone Number

Client Success Manager at TheKey @ TheKey
Zaid Hydari's Location
San Francisco Bay Area, United States
Zaid Hydari's Contact Details

Zaid Hydari personal email

n/a
About Zaid Hydari

Zaid Hydari is a Client Success Manager at TheKey at TheKey. He possess expertise in sales, customer service, leadership, microsoft office, microsoft word and 9 more skills.

Zaid Hydari's Current Company Details
TheKey

Thekey

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Client Success Manager at TheKey
Zaid Hydari Work Experience Details
  • Thekey
    Client Success Manager
    Thekey Jun 2024 - Present
    Palo Alto, California, United States
    • Manage the day-to-day client relationship and delivery of quality care• Leverage interpersonal relationships and communication skills to build rapport with client and fortify the relationship with the client and client’s support system• Collaborate and communicate with internal and external customers on a regular proactive basis, including, daily, weekly and/or monthly meetings, as appropriate• Understand each new client’s needs by conducting a thorough initial assessment or a review of previously completed assessment• Review and adjust the client rates as the care progresses with consideration of changing care needs; quality service, service issues and overall client satisfaction• Act as the primary point of contact for inquiries from over 30 clients regarding care plans, rates, caregiver preferences, and renewal activities.
  • Stanford Health Care
    Business Operations Analyst
    Stanford Health Care Nov 2021 - Jun 2024
  • Stanford Health Care
    Administrative Assistant
    Stanford Health Care May 2020 - Nov 2021
    Newark, California, United States
    • Organize and schedule interviews for various Stanford roles ensuring the candidates a smooth onboarding process.• Assist Performance Improvement Team with various projects, including meeting minutes, scheduling meetings/interviews, and maintaining various dashboards.• Full control and organization of heavy calendars for multiple team members to schedule and ensure attendance at meetings, conferences, and appointments.• Arrangement of complex schedules and provision of aid to Managers and Directors.• Organize and maintain a tracking process via Excel and Smartsheet for WFH equipment on a monthly basis.
  • Stanford Health Care
    Financial Data Aide 4
    Stanford Health Care Feb 2018 - Nov 2019
    • Review purchase requisitions to ensure correct math, project coding, documentation, and applicable taxes • Entry of purchase orders and invoices into Proliance (construction cost database)• Facilitate work flow of purchase orders and invoices • Resolve purchase order and billing issues to ensure timely turnaround and on-time payments• Provide work flow status updates to stakeholders • Reconcile construction database to company general ledger (checks and journal entries) and commitments monthly• Facilitate vendor acknowledgement letters upon completion of contracts/purchase orders• Reconcile project commitments and invoices during project closeout
  • Stanford Children'S Health | Lucile Packard Children'S Hospital Stanford
    Financial Data Aide 3
    Stanford Children'S Health | Lucile Packard Children'S Hospital Stanford Oct 2017 - Feb 2018
    Palo Alto
    • Provide cost database support to maintain $1.5B capital and $30M operating budgets to design and construct the new Stanford children’s hospital.• Manage $267M invoice log and project manager invoice review workflow to ensure vendors are paid in a timely manner.• Maintain vendor to project manager scope management matrix and quarterly consultant burn rates using Microsoft Excel.• Generated quarterly consultant hourly labor rate analysis• Reconciled construction database to company general ledger (checks and journal entries) and commitments monthly• Monitored Lucile Packard Children’s invoice inbox while processing ongoing invoice submissions seeking timely payment
  • Uber
    Recruiter
    Uber Feb 2017 - Oct 2017
    San Francisco Bay Area
    • Exceeded the company’s daily goals through generating 50+ background checks per month and activating accounts to be permissible to begin work • Responsible for managing over thousands of Uber driver accounts resolving any payment issues, background check issues, or general questions • Designed detailed charts and spreadsheets through Excel identifying driver’s who were missing information delaying completion • Prioritized daily workflows, including all cold/warm calls, and driver-related inquiries in a professional manner • Acted as the primary point of contact for all active/inactive drivers ensuring any issues were resolved on a timely basis
  • At&T
    Sales Representative
    At&T Nov 2015 - Aug 2016
    Sunnyvale, California
    • Responsible for tasks of engaging customers in exploring sales opportunities as well as providing assistance in a friendly and professional manner• Reconciled daily inventory using RQ4 systems keeping count of products going in and out • Gathered information and closed product sales for a suite of services demonstrating knowledge of products and benefits• Empathized with customers and provided integrated solutions to make it easy for customers with any issues
  • T-Mobile
    Sales Representative
    T-Mobile Jul 2013 - Aug 2014
    Fremont, Ca
    • Ensured customers were satisfied with every part of the flooring experience, from initial greeting through completion • Collaborated with team members to resolve various account, billing, and cell phone complications• Achieved weekly corporate account goals closing at least 3 new business accounts • Assisted upper management with daily business operations and product displays
  • Stanford Children'S Health | Lucile Packard Children'S Hospital Stanford
    It Analyst Intern
    Stanford Children'S Health | Lucile Packard Children'S Hospital Stanford May 2013 - Aug 2013
    Palo Alto, Ca
    . Validated patient data information from Cerner to Citrix software. Assisting in business projects converting to new systems for the hospital. Maintaining organization with an ability to prioritize time-sensitive assignments

Zaid Hydari Skills

Sales Customer Service Leadership Microsoft Office Microsoft Word Powerpoint Microsoft Excel Public Speaking Teamwork Time Management Social Media Management Research Customer Satisfaction

Zaid Hydari Education Details

Frequently Asked Questions about Zaid Hydari

What company does Zaid Hydari work for?

Zaid Hydari works for Thekey

What is Zaid Hydari's role at the current company?

Zaid Hydari's current role is Client Success Manager at TheKey.

What is Zaid Hydari's email address?

Zaid Hydari's email address is za****@****ens.org

What schools did Zaid Hydari attend?

Zaid Hydari attended California State University - East Bay.

What skills is Zaid Hydari known for?

Zaid Hydari has skills like Sales, Customer Service, Leadership, Microsoft Office, Microsoft Word, Powerpoint, Microsoft Excel, Public Speaking, Teamwork, Time Management, Social Media, Management.

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