Zaid Al-Khader Email & Phone Number

Amman, Jo

Amman, Jordan

•Utilized OutSystems, .NET, and SQL Server to develop a master data management microservice, in order to centralize customer and operational data as a foundation for banking application.•Developed and exposed a series of APIs, allowing for seamless data exchange and integration across various banking systems.•Led a critical initiative to automate bank office processes, including account openings, loan and credit card application workflows, leading to a drastic cut down of processing time and a reduction in human error.•Implemented encryption and secure access protocols to protect sensitive customer data, including strict API security policies, such as JWT, to ensure data transmissions remained secure and compliant with financial industry regulations.•Mentored junior engineers in cutting-edge software development practices and technologies,•Effectively communicated technical strategies and project progress to non-technical stakeholders, bridging the gap between complex software solutions and business objectives.

Amman, Jordan

•Led the design and implementation of a notification system using C# and .NET 6, conducting comprehensive requirement and failure analysis, API design, and ensuring distributed consistency for Facebook Messenger and WhatsApp channel integration.•Pioneered the architecture of N-Tier application in C# and .NET 6, constructing relational databases using SQL Server with code-first and database-first approaches.•Proficiently managed client API consumption using RabbitMQ, mapping responses to seamlessly align with bot flow.•Implemented and refined facial recognition and matching features using FaceTec technology, enhancing system security and user verification processes.•Resolved moderate to complex technical issues, including troubleshooting client services and server problems in a variety of environments including IIS.•Oversaw the deployment of applications on Linux and Windows-based web servers using IIS, guaranteeing efficient operations.•Automated on-premise deployment file preparation by developing an application that extracts client-specific data from databases and retrieves files from our main application, markedly enhancing deployment efficiency.•Acted as a system designer, determining and creating system specification, standards, and programming to facilitate solution installing in .NET 6.•Comprehensively documented aspects of the chatbot system to guide future maintenance and upgrades, while managing version control with TFS.•Assumed a leadership role, providing support to colleagues and fostering a productive and collaborative work environment.•Established code review standards, ensuring future compliance with best practices and encouraging optimized development.

Amman, Jordan

Bachelor'S Degree, Software Engineering

Education record