Domains Support Analyst
Current- Responsible for the application environments to support unit, regression, and user acceptance testing. Experience in working with other Analysts on designing and operating data interfaces and APIs
- Respond to high volume of support tickets reported by service desks
- Identify, track, and resolve application problems on a day-to-day basis, supporting on-call along with weekend support
- Processing our in-built Hover domain’s application software related issues on daily basis
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- Proven skills in managing communications between internal teams (developers, Database, and the clients). Working closely with the QA Team to create testing scripts and test plans. Show less