Zaid Bilal

Zaid Bilal Email and Phone Number

Dispatcher, Controller at MI taxis, UK. @ (IBS-TEC) IBS Technologies
lahore, punjab, pakistan
Zaid Bilal's Location
Lahore District, Punjab, Pakistan, Pakistan
About Zaid Bilal

Dynamic and customer-focused professional with 10+ years of experience in logistics sales and customer service, combining excellent service delivery with a proven ability to drive business growth. Skilled in Dispatching, Transportation Management, Forwarding, Teamwork, and Customer Service. Problem Solving, Multi-tasking. Flexible and versatile, able to maintain a sense of humour under pressure. Team Building, Conflict Resolution. Proficient in CRM systems and inventory management software, with a commitment to streamlining operations and enhancing customer experiences. My strong communication skills and ability to learn quickly enable me to effectively collaborate with diverse stakeholders and create impactful outcomes. Also Known for demonstrating a high level of courtesy and professionalism to customers and coworkers.

Zaid Bilal's Current Company Details
(IBS-TEC) IBS Technologies

(Ibs-Tec) Ibs Technologies

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Dispatcher, Controller at MI taxis, UK.
lahore, punjab, pakistan
Website:
ibstec.com
Employees:
11
Zaid Bilal Work Experience Details
  • (Ibs-Tec) Ibs Technologies
    Dispatch Manager
    (Ibs-Tec) Ibs Technologies Jun 2020 - Present
    Lahore, Punjab, Pakistan
    In 2023 got promoted as a dispatch managerStarted Working as a CSR but in 2021 got promoted as a dispatcher at Mi Taxis UK
  • Freelancer- Self Employed
    Content Writer
    Freelancer- Self Employed Jan 2021 - Present
    Lahore, Punjab, Pakistan
    Highly skilled at targeting appropriate information sources and paying meticulous attention to detail to ensure accuracy and integrity of information presented. I often ask many questions so that I fully understand your business needs. I am perfectly capable of following instructions as long as they are clear. Once I have a project in my hands - I give my best. I am always honest so don't expect me to lie to you or to your customers in one way or another. I believe truth and communication is most important for a success.
  • Dubai Taxi Corporation
    Taxi Driver
    Dubai Taxi Corporation Jan 2016 - Jan 2020
    Dubai, United Arab Emirates
    Responsibilities!Picking up and delivering customers.Taking the fastest and safest route.Helping to load and unload the vehicle.Calculating the right fare and returning the correct change.Proven record of picking up passengers and listening their concerns.Committed to helping passengers efficiently while loading and unloading their luggage.Keeping your vehicle clean and in good working order.Try to be a little frank with passengers so that they feel satisfy and enjoy while travelling
  • Car-Line
    Car Dealer
    Car-Line Mar 2011 - Apr 2016
    Lahore, Punjab, Pakistan
    Responsibilities! Selling both new and used cars as well as finance and related products. Demonstrating vehicles to customers, including taking them for drives. Negotiating the terms of sales agreement and closing sales. Following up in bound telephone inquiries, and walk-in prospects. Preparing car purchase packages, delivering vehicles to customers.
  • Man And Van Services London
    Co-Founder
    Man And Van Services London Nov 2005 - Nov 2009
    London, England, United Kingdom
    Responsibilities! Leading a team of 12 people I established a company in UK during my 6 years stay. We were providing house hold and cargo logistic solutions, also same day courier service all over UK. As a young entrepreneur my responsibility was to establish contacts with new customers.  Quotation preparation, Management, Decision making, Strategic thinking. Manage all aspects of day-to-day marketing and operational activities, maintenance of company vehicles. Oversee front office operations and provide impeccable customer service. -- Built a clientele supported by 50% referral business. Responsibilities also include interviewing, hiring, and training associates, planning, assigning, and directing work, disciplining associates, cash handling, accounts, invoicing, insurance, collecting payments, addressing complaints and resolving problems. Monitor roads for accidents, or other traffic and transportation situations, and communicate effectively with customers and other drivers to build strong working relationship and to avoid delays. Identify new leads and generate new business opportunities.  Liaised with the company employees. Worked at rapid pace to meet tight deadlines.
  • Orridge And Co Ltd
    Stock Counter
    Orridge And Co Ltd Aug 2004 - Nov 2006
    London, England, United Kingdom
    Stock counter, Inventory.
  • Bestway Retail
    Customer And Sales Representative
    Bestway Retail Apr 2004 - Oct 2006
    London, England, United Kingdom
    Responsibilities Supporting the team and manager to increase revenue streams and profit targets. Demonstrating good product knowledge to customers on key promotions and offers. Carrying out stock replenishment, manage waste materials. Ensure premises security at all times, Maintain store conditions per company standard.

Zaid Bilal Skills

Automotive Customer Service Sales Sales Management Negotiation Customer Satisfaction Microsoft Office Sales Operations Project Management Inventory Management

Zaid Bilal Education Details

  • Punjab Institute Of Computer Sciences
    Punjab Institute Of Computer Sciences
    4.0
  • Cathedral High School Lahore
    Cathedral High School Lahore
    General Science

Frequently Asked Questions about Zaid Bilal

What company does Zaid Bilal work for?

Zaid Bilal works for (Ibs-Tec) Ibs Technologies

What is Zaid Bilal's role at the current company?

Zaid Bilal's current role is Dispatcher, Controller at MI taxis, UK..

What schools did Zaid Bilal attend?

Zaid Bilal attended Punjab Institute Of Computer Sciences, Cathedral High School Lahore.

What skills is Zaid Bilal known for?

Zaid Bilal has skills like Automotive, Customer Service, Sales, Sales Management, Negotiation, Customer Satisfaction, Microsoft Office, Sales Operations, Project Management, Inventory Management.

Who are Zaid Bilal's colleagues?

Zaid Bilal's colleagues are Rao Ahsan Raza, Zaid Bilal, Momina Naz, Maryam Shakir, Aneela Nadeem, Mohammad Taqi Mirza, Aneela Nadeem.

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