My journey began back in 2009 when I joined a local live chat service provider here in Lahore, Pakistan as a chat agent. I worked there for a few years under various capacities and roles, until I left the place and entered the world of freelancing.I always had a passion for writing from an early age, so I decided to take writing-related freelance projects. After a couple of years working as a freelance content writer, I was introduced to short-term rentals by a very good friend & ex-colleague of mine... And the rest is history! Since the past 3+ years, we have been working with clients based in North America, UK and Europe. At this point, I have a fair amount of experience with all the major booking platforms like Airbnb, Vrbo, Booking.com, etc. In addition to this, I'm quite well-versed with the top channel managers such as Hospitable, Hostfully, Guesty, Hostaway, cleaning software like Turnover and Breezeway, and project management tools such as Asana and Trello. To cut it short, talk about any STR tool or platform - I'm pretty sure I've been there, done that! To ensure guests get 5-star stays at the properties we co-host, my skilled and knowledgeable VA team provides unparalleled phone and chat support 24/7/365! So yes, that's the journey so far... :)