Zaid Mirza Email & Phone Number

Mississauga, ON, CA

As the Chief Operating Officer at the National Zakat Foundation (NZF), I drive strategic initiatives and operational excellence to ensure our mission and goals are met with maximum impact. My role centers around:Strategic Leadership: Provide vision and guidance across all functions, aligning our activities with NZF's mission to make a meaningful difference.

Mississauga, Ontario, Canada

Leading strategic growth initiatives at National Zakat Foundation.Managing and mentoring a large, diverse team across multiple departments.Overseeing the collection, distribution, and strategic utilization of charitable funds.Utilizing data analytics and CRM tools for performance tracking and enhancing client engagement.Prioritizing client and donor needs.

Directed daily operations and enhanced operational efficiency.Developed and enforced organizational policies and procedures.Ensured seamless cross-departmental collaboration and communication.Oversaw the execution of key projects and initiatives.Managed regulatory compliance and adherence to industry best practices.Facilitated the resolution of operational.

Mississauga, Ontario

Oversaw the distribution of Zakat funds within Canada.Streamlined workflow for a team of caseworkers.Provided on-site training and support for distribution staff.Executed growth and expansion strategies for service offerings.Maintained high-quality customer service standards.Assisted in the development and launch of transitional homes for women and children.

Mississauga, Ontario

Planned and ran successful events and provided training for staff and volunteers.Built strong volunteer relationships and attended important networking events.Supported the implementation of seasonal campaigns and various fundraising efforts.Wrote engaging email communications and took care of case management duties.

Mississauga, Ontario

Assisted visually impaired individuals with daily errands and chores as a Vision Mate.Provided support with banking and other essential responsibilities.Accompanied individuals to events, ensuring their comfort and safety.Trained as a sighted guide to enhance mobility and independence for those with visual impairments.Contributed to the overall well-being.

Mississauga

Handled high-volume customer calls in a fast-paced retail environment.Provided comprehensive support for sales and after-sales inquiries.Assisted customers both over the phone and in-person with a variety of needs.Aided with the execution and support of seasonal sales events.Established strong relationships with both new and existing customers, ensuring.

Mississauga

Managed security and concierge services at a high-rise residential building with 770 units.Conducted regular patrols of the grounds and parking areas, including parking enforcement duties.Liaised with emergency services like paramedics and police as required.Handled resident disputes and complaints, maintaining a peaceful environment.Ensured the overall.

Executive Management Program

The Executive Management Program (EMP) is designed to increase the value one brings to their organization and provides the necessary.

Bachelor Of Arts (B.A.), Economics

Majored in Economics, with a secondary focus on Environmental Science.

Ontario Secondary School Diploma, Science And Mathematics