As Training & Development Manager at Bonbird, my primary responsibility is designing and implementing effective training programs to enhance employee skills, ensuring alignment with organizational goals, and driving growth through industry best practices.• • Conduct and design training plans and modules as per the brand's requirements• Perform monthly visits and tests to measure employee progress• Conduct training sessions on food safety measures, restaurant safety, HR policies, grooming, and hygiene standards• Facilitate soft skills training such as effective communication, basic ethics, and professional protocols• Monitor and assess the effectiveness of training programs through employee feedback• Develop and implement tailored training programs aligned with company goals• Facilitate comprehensive orientation sessions for new employees Additionally, I contributed my ideas and efforts towards compensation and benefits initiatives for BonBird and Eggspectation:• Design, implement, and manage compensation and benefits programs• Administer employee benefits (health, life, disability, retirement)• Ensure compliance with regulatory requirements• Communicate benefits information to employees• Manage vendor relationships (insurance, benefits providers)

As a part of Training and Development team, i used to provide different kind of trainings within a company to enhance the knowledge and skills of employees on how to better perform specific tasks. Key role:• Design, develop, and implement comprehensive training programs• Conduct training to the staff regarding food safety protocols, culinary techniques, customer service standards, and brand values• Deliver training sessions to ensure smooth restaurant operations for all employees• Conduct restaurant visits to verify SOP compliance and provide coaching• Support onboarding by providing comprehensive orientation session for new hires• Assess employee skills to identify improvement areas through evaluations and observations• Coordinate the Cheezy of the Month nominations, winners, and celebrations with Restaurant Managers (RMs) of all over Lahore branches• Ensure compliance with food safety, hygiene, and quality standards through regular monitoring• Gather and utilize employee feedback to enhance training and address challenges proactively

In this role, I will be responsible for overseeing the recruitment, training, and development of the company's employees. I will also be assisting Head of HR and Planning in employee engagement and performance. Further key responsibilities:• Design compensation and benefits packages• Develop, implement, and update company policies • Develop fair HR policies and ensure employees understand and comply with them• Implement effective sourcing, screening, and interviewing techniques• Conduct recruitment interviews and provide the necessary inputs during the hiring process• Prepare and submit all relevant HR letters/documents/certificates• Conduct quarterly and yearly staff appraisals• Track attendance and manage leave entitlements to process the payroll • Planning and organizing the events