Zainab Bibi Email & Phone Number

England, United Kingdom

•Leading my Team and project management •Bid Writing•Representing clients at Tribunal•Interviewing clients, both face-to-face and on the telephone, to understand the client’s situation.• Researching clients’ issues, using the organisation’s information system.• Identifying appropriate options for client.• Communicating and interpreting the relevant information to the client, and exploring the options to enable the client to make decisions.• Acting, where necessary, on behalf of the client – making telephone calls, negotiating with third parties, drafting or writing letters or making appropriate referrals to other organisations.• Mentoring staff• Agreeing action plans with the client and following up any organisation actions.• Completing clear and accurate case records using Advicepro database.

Represented clients at the Employment Tribunal; cases have involved TUPE, unfair dismissal, redundancy and in a span of one year I saw over 200 clients. I was able to secure financial outcomes totalling nearly a quarter of a million. I worked as part of the Birmingham Community advice (BCA) project. Dealt with HR, drafted contracts and employment policies.

Postgraduate Diploma Bar Professional Training Course, Law, Very Competent

Bachelor Of Laws (Llb), First Class

Education record