Zainab O. Abdulsalam Email and Phone Number

Key AccomplishmentsMy key accomplishments are as follows:• I Was involved in the growth of the volume of loan disbursed from 2.4 billion in 2017 to over 30 billion in 2018 and subsequently 75 Billion in 2019 .• I was on the team that introduced a digitized model of the Device Finance Scheme for the Bank in partnership with MTN and Technology Distribution Africa (A first of its kind digitized device in the industry)• I worked with the team that deployed the Bank’s instant… Show more Key AccomplishmentsMy key accomplishments are as follows:• I Was involved in the growth of the volume of loan disbursed from 2.4 billion in 2017 to over 30 billion in 2018 and subsequently 75 Billion in 2019 .• I was on the team that introduced a digitized model of the Device Finance Scheme for the Bank in partnership with MTN and Technology Distribution Africa (A first of its kind digitized device in the industry)• I worked with the team that deployed the Bank’s instant digital lending solution (PayDay loan) on various channels including USSD, ATMS, Mobile/Internet Banking platforms and a dedicated loan app Quickbucks.• Helped to revamp the customer journey on the USSD platform for the PayDay Loan product and deployment of other digital loan variants with extended tenors on the USSD string and the Quickbucks app. Show less

Worked as the head teller at the branch assigned to. and Co-ordinated the performance of tellers in the branch to deliver superior customer service