Zaina Hamdan Email & Phone Number

Jordan

Amman,Jordan

Responsibilities - PMO Manager:- Work with project managers to review and monitor project health.- Report project’s status to the senior management.- Coach and train project managers in project management.Selected Achievements- United Arab Emirates University (UAEU) Pilot PMO, UAE, 2016: Develop a standard PM methodology using industry leading best practices, design PMO structure, roles and responsibilities, coach Chancellor Office staff and project managers on the application of project management technologies, tools and techniques.Responsibilities - Senior Management Consultant: 1. Lead projects and studies related to Higher Education sector- Admissions & Placement Procedures and Practices, MOE, UAE, 2017.- Measuring R&D Expenditure Indicator (Guidance Manual and Surveys), MOE, UAE, 2017.- Higher Education and Scientific Research Data Model + Mapping the Proposed Model with Global Leaders in Provision and Use of Higher Education Data (HESA), MOE, UAE, 2016.- Reviewing and following up MOE operational plans, MOE, UAE, 2015-2017.- Higher Education Indicators-Competitiveness and Global Success, MOE, UAE, 2015.2. Act as a direct Project Manager for the following Business Processes Projects- Business Processes Improvement (BPI) Project - 13 Policy & Procedures Manuals have been developed based on Abu Dhabi Government policies, regulations and manuals, Ruler’s Representative Court (RRCDR), UAE, 2018.- Scientific Research and Graduate Studies Deanship + Student Affairs Deanship Business Process Re-engineering Project, UAEU,2015.3. Act as a direct Project Manager for Strategy formulation projectsRuler’s Representative Court (RRCDR) Strategy, UAE, 2018 (Starting from internal & external environment analysis, conducting meetings and workshops with related departments, initiating strategic projects, defining strategic and operational KPIs, supporting in preparing operational plans aligned with Abu Dhabi Government strategy framework and guidelines).

Amman, Jordan

- Monitor resource usage and ensure the optimized usage of resources.- Report project’s status to the senior management.- Coordinate the communication across project managers.- Develop positive relationships with managers and staff to enable the PMO to provide support including facilitation, reporting on projects, and training.- Plan and manage business process re-engineering projects activities.- Works with key stakeholders and business leaders to elicit high-level requirements and capture business needs - Articulate and documents business requirements - Assess the various solutions and prioritizes competing business demands

Amman, Jordan

Teaching and Lecturing Experience/ Undergraduate Courses: - Expert & Decision Support Systems- System Analysis and Design - ERP- Information Technologies for Management

Instructor-Applied Science University

Teaching and Lecturing Experience:Undergraduate Courses: Information Systems Project Management , Operating Systems, , CASE Tools, Data Structure, Programming Fundamentals, Supervision of BSc students with their graduation projects

Master, Computer Information Systems (Cis), 3.96

Activities and Societies: Master thesis: A Model For Designing And Adapting Mobile Learning Content

Bachelor, Computer Information Systems (Cis), 81