It Support And Helpdesk Technician
- Troubleshooting routers and switcheso Configuring ACLs (Access Control Lists) according to company policyo Configuring interfaces on routers and switcheso Configuring VLANs on switcheso Configuring static and dynamic.
- Managing the Networko Using Wireshark to see which traffic and protocols were being used on the networko Using and configuring syslog
- Providing cybersecurity instruction and best practice tips to users on a case-by-case basiso Training users on how to spot a phishing emailo Training users on how to protect PHI and sending encrypted emailso Training.
- Reporting phishing emails for users
- Guarding Protected Health Information (PHI) by encrypting emails for users
- Password resets and unlockso Windowso Mainframeo Unix o Bitlocker recoveryo Many others