Developed and maintained strong relationships with SVP and C-level executives resulting in generating over $50+ million in revenue for Chase Center by utilizing a customer solutions oriented approachCrafted a customer-centric strategy to revamp the sales process for driving revenue growth and transitioning to an innovative Sports as a Service model (coined SaaS), which involved consulting with customers to identify their unique business use casesDelivered sales presentations to senior-level executives and C-level clients remotely and in person, resulting 6-figure hospitality package commitmentsManaged client accounts, provided regular check-ins, resolved issues, strengthened relationships through two way communication which resulted in an average of 98% client retention during my tenure.Demonstrated exceptional customer success skills by exceeding client expectations, providing excellent service, and building a reputation for the Golden State Warriors as a top-tier provider of premium hospitality experiences.3 time NBA Champion (2015, 2017, 2018)

Supervised a team of over 100 employees while maintaining sales floor operations.Effectively accomplished new initiatives while leading the team through a store remodel.Proactively leveraged reporting tools and processes to meet or exceed payroll goals.

Founded the Peer Mentoring Program to guide freshman students in a predominantly first-generationcollege students’ region of the state.Recruited, interviewed, and supervised over 15 student mentors.Pioneered the 2007 publicity campaign to enroll 25% of the freshmen class voluntarily in the program.