Zain Mohamed Zameer Email & Phone Number

Kuwait

Kuwait

• ■ Project Title: WhatsApp Customer Service Bot■ Client: A Leading Travel Agency, Kuwait
• Developed a comprehensive Automated WhatsApp Customer Service Bot application with a monitoring and handling dashboard. ■ Project Title: UK Real Estate Data Mining■ Client: Property Management Company, London, UK
• Own strategy, design and implementation of data collection and data scraping application from publicly accessible domains pertinent to My Block HQ’s specific needs. Automate data collection eliminate manual effort and.
• Efficiently managed and structured over 5 million records of data using PostgreSQL, ensuring robust storage and swift retrieval. Leveraged complex SQL queries to enable comprehensive data analysis, significantly.

Kuwait

• ■ Project Title: Intelligent Insurance Document Understanding & System Data Entry RPA■ Client: A Leading Insurance Company, Middle East RegionEngineered and implemented a comprehensive Robotic Process Automation (RPA).
• Achieved a 70% reduction in document processing time, decreasing from 10 to 3 minutes per document.
• Saved approximately 176 hours per month by automating manual data entry, substantially reducing processing errors.
• Improved OCR accuracy by 80% through detailed analysis of client workflows and document structures, coupled with the development of specialized Python scripts for refined OCR processes using computer vision techniques.
• Attained 95% accuracy in extracting information from varied document structures and languages, leveraging intelligent document understanding techniques.

Colombo, Western Province, Sri Lanka

• ■ Worked for the Data Science & Solutions Department, with key responsibilities including:
• Conducted detailed business process analysis and data analysis to identify opportunities for process improvements and automations using lean principles in collaboration with the Data Science team.
• Analyzed operations data from ERP system reports to identify bottlenecks and opportunities for automations.
• Designed and developed customized KPI and Analytical dashboards with ETL pipelines for business process monitoring.
• Developed software applications using Python language following agile principles to optimize and increase efficiency of warehouse and back-office processes.
• Collaborated with cross-functional teams, managing entire project lifecycles from idea generation to project handoff.

Colombo, Western Province, Sri Lanka

• ■ Subsidiary of Expo Lanka Holdings and Managed by EFL 3PL
• Conducted Research and Development to enhance the user experience and operational efficiency of the company's E-Commerce platform.
• Developed analytical dashboards to monitor performance of operations, sales, rider performance and vendor performance in collaboration with the operations analyst.
• Developed web scraping and SEO tools to gather competitive intelligence from competitors on product pricing, enabling data-driven pricing strategies
• Established a centralized SQL data warehouse, integrating data from POS, delivery management system and e-commerce platforms for the development of KPI dashboards.
• Conducted business process re-engineering to improve operational speed and efficiency in collaboration with Data Science Team.

Colombo, Western Province, Sri Lanka

• Worked with Mitsubishi Vehicles, specifically cars, SUVs, andPHEV models.
• Routine service for both Petrol and Diesel vehicles.
• Problem diagnosis and fault identification both physically and by using the OBD scan tool.
• Repair and part replacement.
• Engine Tune ups.
• Engine/Gearbox Overhaul and Repair.

Kandy, Central Province, Sri Lanka

• Worked at the CRYSBRO chicken processing plant.
• Welding/Grinding and drilling of components to fabricate products.
• Wiring connections dealing with 3 phase electricity.
• PLC maintenance and wiring.
• Repaired and replaced motors, mechanical levers and other mechanical components when necessary.

Colombo, Western Province, Sri Lanka

• Worked with electronic brands Acer & Canon.
• Service of laptops & Desktops
• Service of Printers & Scanners
• Repair & part replacements.
• Software diagnosis & installations.

Msc In Data Science, Machine Learning & Data Analytics

Bsc (Hons) In Mechanical Engineering ( Specialized In Mechatronics), Mechatronics, Robotics, And Automation Engineering

Primary

Highschool Diploma, Science Stream