DESIGN LEAD - 20+ YEARS Learning Design, Instructional Design, UX, UI Design, Graphic Design, Content Design, HCD, Figma, Balsamiq, Web Usability, AB Testing, UX Report, Accessibility, Design Research, and Adult Learning Principles. Digital transformation, B2C, e-commerce. HighEdu, FinTech, Edutech & Product Design Strategy Advisor.LEADERSHIP & MANAGEMENT - 10+ YEARSTraining, Learning, Organisational Development, Consumer, Strategic Management, Business model, Product development, Customer Service, Customer Self-serve, and Digital transformation.RESEARCH - 10 YEARS Human-Centred Design, User Experience, Hybrid Methodologies, Design Theory and Methodologies, Field Work, Cultural Probes, User-Centred Design Principles.EDUCATION - 10 YEARSSenior Lecturer, Online Facilitator, Uni Teaching Associates, Post Graduate Supervisor, Post Graduate examiners, Program Advisor, Mentor, Subject Matter Experts in Design, Communication, Social Studies, Hybrid Learning, Adult Learning Framework, Training, Workshop and Seminar.