- Verification of orders in ERP.- Maintain and update customer profiles, contact information, and preferences in the Odoo system.- Ensure accurate processing, tracking, and fulfillment of sales orders, collaborating with sales and logistics teams.- Address and resolve customer inquiries and issues, focusing on supply chain aspects like delivery schedules and order status.- Generate and analyze reports on customer interactions, order history, and supply chain performance.- Verifying the transaction forms in transaction forms software.- Check finance comments on orders.- Check discounts and previous history of the client and analyze the purchase orders and documents.- Revise the sales orders and confirm the stocks for pending alternate items.- Check the accuracy of the calculations and prices in the purchase and sales orders and return for correction.- Take approval of the orders from directors.- Forwarding the orders to the delivery department for delivery of Goods.- Issue warranty and different certificates.- Working on Excel different reports and quotations sorting for issuing sales orders.

- Issue sales orders in ERP.- Open new client codes in ERP after checking sales tax data from FBR.- Make Sure all documents are complete such as purchase orders, customer profile, FBR , list prices, etc.- Checking returns of barter orders.- Update price lists in ERP.- Issue material requisitions for dispatching direct orders to branches in ERP.- Issue delivery orders for Lahore, Faisalabad, Islamabad, and Multan branches in ERP.- Dispatch material to Lahore, Faisalabad , Islamabad, Peshawar And Multan branches.- Issue transaction forms in transaction forms software of direct orders.- Regular review of pending orders.- Communication with different departments for smooth order execution.

- Emailing the orders to concerned persons.- Follow up from inventory for import items orders.- logging / archiving transnational history.- Record and backup management of the orders.- Scanning physical documents for backup.