• Working directly with lead RF engineering team to monitor and record cell site signal strength• Assisted the RF engineering team in cell site troubleshooting including dropped calls, poor coverage, and overloaded circuits.

. Troubleshooting, issue resolution of responsible equipment in the LAN/WAN environment, working with other groups to troubleshoot issues· Project work such as doing design work, ordering new equipment, configuring new equipment, attending project team meetings· Experience working in an environment with LAN, regional and global MPLS networks including multiple remote site offices also equivalent combination of education and experience· Strong background in Layer 2, Layer 3 and Layer 4 technologies and the ability to work as a team to maintain infrastructure stability and technical certification as CCNP and CCNA · Deep understanding of routing and switching, firewalls, wireless, remote access VPN, site-to-site, network/application load balancing, DHCP, DNS, public key infrastructure, RADIUS, TACACS desired· Knowledge and experience with the following will required: Juniper Ethernet Switching, Cisco routing and switching· Excellent communication and team working skills.

• Set up accounts and passwords for specific users with authorization to access networks.• Established customized software infrastructures and installed server hardware.• Assisted with the maintenance and monitoring of all data communications systems.• Installed LANs WANs and established Intranet and Internet access.• Ensured that all systems complied with applicable industry standards.• Implemented security procedures to monitor network usage and security.• Develop and administer disaster recovery plans.• Install wide range of network equipment.• Keep network infrastructure up-to-date and secured.• Write and maintain network security policies and monitor compliance.• Identify and recommend needed and optimal infrastructure improvements.• Troubleshoot various network issues affect solutions and collaborate with staff and outside vendors to resolve • complex problems.

• Provides technical support for customers; diagnoses technical problems; researches and identifies appropriate solutions;• Organizes and prioritizes technical support schedule and maintains troubleshooting log.• Maintains contact with clients to ensure quality level of support; interacts with users in non-technical, clear terms.• Learn new software, hardware and other technical equipment, adapt to changes in technology• Acquire a deep understanding of all supported our client's products and interfacing networking equipment.